Business Development Manager - Central Florida

Carnival Cruise Line; Miami (FL); Remote; USD 70,000 - 90,000; Full time

Job summary

A leading company in the cruise industry is seeking a Business Development Manager for Central Florida. This role involves designing strategies to enhance relationships with travel agents, promoting products, and achieving sales targets. The ideal candidate will have a strong background in sales and marketing, excellent communication skills, and the ability to educate and engage travel agents. This position is remote but requires travel within the territory and occasional visits to headquarters.

Qualifications

• Proven experience in sales, preferably in travel or hospitality.
• Strong understanding of travel agent distribution channel.

Responsibilities

• Design and implement strategies for territory management.
• Conduct training sessions and webinars for travel agents.
• Maintain accurate agency database through CRM.

Skills

Sales

Marketing

Communication

Presentation

Proactivity

Education

High School Diploma or GED

Associates or Bachelor's degree in business, marketing, or a related field

Tools

Microsoft Office Suite

Job description

Business Development Manager - Central Florida

Join to apply for the Business Development Manager - Central Florida role at Carnival Cruise Line.

Job Description

Candidates must reside in Central Florida. Responsible for designing and implementing strategies to educate and advise travel agents, with the goal of increasing sales and market share. This role manages a key group of travel agency accounts, striving to meet or exceed established objectives. The BDM/BDD is directly accountable for promotional activities that lead to revenue production from sales by travel agents and KPIs within the assigned geographic area across all major product groups for Carnival Cruise Line. The position involves promoting company products to accounts through in-person sales calls, online webinars, telephone, and written communication. Notably, this role does not require making sales to consumers of Carnival products.

Essential Functions

• Design and implement strategies for territory management and business development to ensure long-term relationships with travel agents are consistent and continue to grow in accordance with corporate objectives
• Enhance promotional effectiveness and develop marketing strategies. Provide travel agents with online promotional materials and collateral and make recommendations to enhance agency marketing effectiveness
• Educate travel agents on Carnival Cruise Line products and provide sales and marketing assistance. Make assigned sales calls per week in the specified territory to travel agency accounts as directed by RVP/VP North America.
• Conduct training sessions and webinars to educate travel agents on Carnival Cruise Line offerings, promotions, and booking processes. Develop and deliver engaging training materials, including presentations, videos, and interactive content
• Maintain frequent contact with RVP/VP North America to ensure territory needs are met and opportunities are addressed.
• Collaborate with Key Account Directors, Carnival Independent Agent Team, and Strategic Partner Division to maintain clear and consistent communication with travel agent accounts to achieve revenue and KPI targets. Conduct sales blitzes to target specific company initiatives.
• Manage co-op needs and territory budget
• Maintain accurate and detailed agency database through Oracle Sales Cloud or current CRM.
• Complete required reporting of activities and track budgeted tools as requested by RVP/VP

Qualifications

• High School Diploma or GED.
• Discipline in Sales/Marketing
• Proven experience in sales, preferably within the travel or hospitality industry
• Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint)
• Excellent communication and presentation skills
• Associates or Bachelor's degree in business, marketing, or a related field preferred
• Strong understanding of travel agent distribution channel.

Knowledge, Skills & Abilities

• Self-motivated, proactive, and results oriented.

Physical Demands: Must be able to remain in a stationary position at a desk and/or computer for extended periods of time. May need to stand for long periods.

Travel: 25-50% with shipboard travel likely.

Work Conditions: Work primarily in a climate-controlled environment with minimal safety/health hazard potential. Remote work environment—requires personal home office setup. This position is classified as “remote” and may require regular travel to Carnival headquarters in Miami, FL. Candidates must be located in FL, GA, TX, or NC if outside primary hubs.

Offers to selected candidates will be made on a fair basis, considering skills and experience.