Business Development Manager BPO Retails

Tata Consultancy Services; Atlanta (GA); On-site; USD 147,000 - 199,000; Full time

Job summary

Tata Consultancy Services is seeking an accomplished sales leader to acquire new BPO clients in the retail space, including Merchandizing, Digital and Supply Chain operations.

The role targets senior leadership experience at retailers and involves building connections with CXOs to establish BPO operations and drive sizable deals.

Qualifications

• Bachelor’s degree in business, Marketing, or related field; MBA preferred.
• 15–20 years of experience in managing core retail domain functions with proven Retail BPO sales track record.
• Experience at Director/ VP/SVP level with a leading retailer in Merchandizing, Digital or supply chain.
• Proven ability to create new business connections and convert opportunities into large deals.

Responsibilities

• Acquire new BPO clients in core retail domain functions.
• Lead outreach to CXO-level executives (e.g., Chief Merchandizing, Chief Digital Officer, Chief Supply Chain) to set up BPO operations.
• Develop proactive sales pitches to identify customer problems and win large deals.

Skills

Lead generation

CXO outreach

Retail BPO sales

New business development

Education

Bachelor's degree

MBA preferred

Job description

Job Description

The primary focus of this role will be to acquire new BPO clients on the core retail domain business processes – Merchandizing, Supply Chain, Digital / Marketing and Store operations etc. The individual is expected to create new leads by reaching out to the various business CXO – Chief Merchandizing office, Chief Digital Officer, Chief Supply Chain office, Chief Operations Manager etc. in existing or new accounts and help set up their BPO operations to drive both efficiencies and effectiveness in day-to-day business operations.

The expected individual should ideally have worked in a similar role at Director/ VP/SVP level with a leading Retailer handling their Merchandizing, Digital or supply Chain operations and then moved to a BPO industry player in a sales role. The individual will be expected to create and build new business connects, identify customer problems and create proactive sales pitches to help create new opportunities and convert them into large deals.

Qualifications: Bachelor’s degree in business, Marketing, or a related field from US Institution; MBA preferred.

Minimum 15 -20 years’ experience in managing core retail domain functions with a proven track record of sales in Retail BPO

Salary Range: $147,100-$199,100 a year