Business Development Manager (BDM) – Staffing Services

Charter Global; Atlanta (GA); On-site; USD 80,000 - 110,000; Full time

Job summary

A staffing solutions company based in Atlanta is seeking a Business Development Manager (BDM) with a strong focus on IT staffing services. The BDM will identify business opportunities, cultivate client relationships, and deliver solutions that meet workforce needs. Ideal candidates will have a proven track record in IT staffing sales and client account development. The role combines sales with delivery coordination to ensure client satisfaction and successful project execution. Strong negotiation, communication skills, and CRM tool proficiency are essential.

Qualifications

• 3–6 years of proven success in IT staffing sales or recruiting.
• Strong understanding of contingent workforce models and client relationships.
• Experience selling to mid-size to enterprise clients.
• Track record of meeting sales targets.

Responsibilities

• Identify and cultivate relationships with new clients for staffing services.
• Serve as main point of contact for clients maintaining long-term relationships.
• Work closely with recruitment team to meet client expectations.
• Create and present customized staffing solutions.

Skills

IT staffing sales

Client account development

Negotiation skills

Communication skills

CRM tools proficiency

Self-starter

Education

Bachelor’s degree in business or related field

Tools

CRM tools

Applicant tracking systems

Job description

Job Title: Business Development Manager (BDM) – Staffing Services

Salary Grade: Regular Full-Time Employee

Location: Atlanta

Reports To: Vice President – Client Solutions

Position Overview

Charter global is seeking a results-driven Business Development Manager (BDM) with a strong focus on IT staffing solutions to join our growing team. This role is responsible for identifying new business opportunities, cultivating client relationships, and delivering talent-based solutions that meet client workforce needs. The ideal candidate will have experience in IT staffing sales, client account development, and knowledge of contingent workforce models.

Key Responsibilities

Client Acquisition & Business Growth

• Identify, target, and develop relationships with new clients seeking technical staffing services (contract, contract-to-hire, direct hire).
• Develop a sales pipeline through outbound prospecting, referrals, and market research.
• Generate new client accounts, expand existing business, and bring an established book of business to drive revenue growth.

Client Relationship Management

• Serve as the main point of contact for new and existing clients, maintaining long-term relationships built on trust and delivery.
• Understand client requirements in-depth and communicate effectively with internal recruitment teams to ensure quality and timely delivery.
• Conduct regular check-ins and business reviews with clients to assess satisfaction, uncover upcoming needs, and identify opportunities for growth.

Staffing Solutions & Delivery Coordination

• Work closely with the recruitment team to ensure submitted candidates match client expectations and job requirements.
• Provide accurate job order intake and maintain real-time updates in CRM and applicant tracking systems.
• Negotiate client terms, pricing, and service-level expectations, ensuring mutually beneficial outcomes.
• Track staffing industry trends, competitor activity, and market dynamics to identify growth opportunities.
• Attend industry networking events and conferences to build brand presence and client pipeline.
• Create and present customized staffing solutions, proposals, and RFP responses.

Qualifications

• Bachelor’s degree in business or related field is preferred.
• 3–6 years of proven success in IT staffing sales or recruiting with a focus on client development.
• Strong understanding of contingent workforce models, MSP/VMS environments, and direct client relationships.
• Excellent interpersonal, communication, and negotiation skills.
• Self-starter with ability to manage multiple clients, priorities, and timelines in a fast-paced environment.
• Proficient in using CRM tools and applicant tracking systems
• Experience selling to mid-size to enterprise clients across various industries (e.g., financial services, healthcare, technology, retail).
• Familiarity with both domestic and offshore staffing delivery models.
• Track record of consistently meeting or exceedingly quarterly/annual sales targets.