Business Development Manager (60495)

PARKS AT THE LAKE LLC; Huntersville (NC); On-site; USD 65,000 - 90,000; Full time

Job summary

Parks Chevrolet Huntersville is seeking a Management-level professional to lead the Business Development Center and drive sales opportunities. You will manage a BDR team, monitor forecasts, analyze performance, and report to senior management to optimize dealership results.

The role focuses on achieving appointment targets, controlling BDC expenses, and maintaining high standards in customer contact across unsold, sold, and survey-driven activities.

Qualifications

• Demonstrate organizational skill and be detailed oriented.
• Ability to collect and analyze appropriate performance metrics.
• Ability to recruit, train and motivate the BDR team.
• Excellent communication skills.

Responsibilities

• Ensure sales forecasts are achieved according to the agreed quarterly forecasts.
• Manage BDC expenses so as to not exceed the agreed upon percentage of sales.
• Ensure recording and reporting of all incoming sales inquiries.
• Produce weekly and monthly reports for the GM and other Senior Management.
• Monitor advertising expense and its return on investment.
• Establish performance targets for each Business Development Representative (BDR).
• Monitor and maintain BDC departments financial performance vs. budget.
• Manage and lead the BDR team to achieve a minimum performance of 20% appointments from incoming calls.
• Manage the BDR team to contact every unsold opportunity to measure satisfaction and to take or recommend the appropriate action.
• Manage the BDR team to contact every sold customer in accordance with dealership and OEM standards.
• Manage the BDR team to contact all customers during the survey period in accordance with dealership and OEM standards.

Skills

Organizational skills

Analytical skills

Leadership

Communication skills

Team player

Education

High school diploma

Job description

Job Details

Job Location: Parks Chevrolet Huntersville - Huntersville, NC 28078

Position Type: Full Time

Education Level: Not Specified

Job Shift: Day Shift

Job Category: Management

Job Responsibilities:

• Ensure sales forecasts are achieved according to the agreed quarterly forecasts
• Manage BDC expenses so as to not exceed the agreed upon percentage of sales
• Ensure recording and reporting of all incoming sales inquiries.
• Produce weekly and monthly reports for the GM and other Senior Management
• Monitor advertising expense and its return on investment
• Establish performance targets for each Business Development Representative (BDR)
• Monitor and maintain BDC departments financial performance vs. budget
• Manage and lead the BDR team to achieve a minimum performance of 20% appointments from incoming calls
• Manage the BDR team to contact every unsold opportunity to measure satisfaction and to take or recommend the appropriate action
• Manage the BDR team to contact every sold customer in accordance with dealership and OEM standards
• Manage the BDR team to contact all customers during the survey period in accordance with dealership and OEM standards

QualificationsJob Qualifications:

• Demonstrate organizational skill and be detailed oriented
• Ability to collect and analyze appropriate performance metrics- Create appropriate reports
• Ability to recruit, train and motivate the BDR team
• Always lead by example: outgoing, personable, energetic, team player
• Ability to interact with both senior and peer managers within the dealership
• Demonstrate an understanding and devotion to the business interests of the dealership
• Ability to create and maintain a professional work environment
• Maintain standards for delivering sales opportunities to the sales and/or service departments
• High school diploma or the equivalent. College level achievement preferred
• Ability to read and comprehend instructions and information
• Five years of automotive business development center experience
• Supervisory experience preferred
• Valid driver license
• Professional personal appearance
• Excellent communication skills