Business Development Manager

Parks Chevrolet Huntersville; Huntersville (NC); On-site; USD 70,000 - 90,000; Full time

Job summary

Parks Chevrolet Huntersville is seeking a skilled BDR Manager to oversee the Business Development Center. You will drive appointment generation, manage expenses and reporting, and lead a high-performing team to achieve quarterly sales goals.

Ideal candidates bring strong leadership, organizational skills, and a proven track record in automotive BDC operations. A valid driver license and professional appearance are required.

Qualifications

• Must be organized and detail oriented.
• Ability to collect and analyze performance metrics and create reports.
• Excellent communication and interpersonal skills.
• Proven ability to recruit, train and motivate a BDR team.

Responsibilities

• Ensure sales forecasts meet quarterly targets.
• Manage BDC expenses and advertising ROI.
• Record and report all incoming sales inquiries weekly and monthly.
• Lead the BDR team to achieve at least 20% appointment rate from calls.
• Monitor and maintain BDC performance against budget.
• Engage every unsold opportunity to drive action.
• Contact every sold customer per OEM/dealership standards.
• Reach out to customers during survey periods per OEM/dealership standards.

Skills

Organizational skills

Analytics & reporting

Team leadership

Communication skills

Interpersonal skills

Education

High school diploma or equivalent

College level achievement preferred

Job description

Job Responsibilities:Ensure sales forecasts are achieved according to the agreed quarterly forecastsManage BDC expenses so as to not exceed the agreed upon percentage of salesEnsure recording and reporting of all incoming sales inquiries.Produce weekly and monthly reports for the GM and other Senior ManagementMonitor advertising expense and its return on investmentEstablish performance targets for each Business Development Representative (BDR)Monitor and maintain BDC departments financial performance vs. budgetManage and lead the BDR team to achieve a minimum performance of 20% appointments from incoming callsManage the BDR team to contact every unsold opportunity to measure satisfaction and to take or recommend the appropriate actionManage the BDR team to contact every sold customer in accordance with dealership and OEM standardsManage the BDR team to contact all customers during the survey period in accordance with dealership and OEM standardsJob Qualifications:Demonstrate organizational skill and be detailed orientedAbility to collect and analyze appropriate performance metrics- Create appropriate reportsAbility to recruit, train and motivate the BDR teamAlways lead by example: outgoing, personable, energetic, team playerAbility to interact with both senior and peer managers within the dealershipDemonstrate an understanding and devotion to the business interests of the dealershipAbility to create and maintain a professional work environmentMaintain standards for delivering sales opportunities to the sales and/or service departmentsHigh school diploma or the equivalent. College level achievement preferredAbility to read and comprehend instructions and informationFive years of automotive business development center experienceSupervisory experience preferredValid driver licenseProfessional personal appearanceExcellent communication skills