Business Development Manager

Spencer Recruitment Ltd; United States; Remote; USD 110,000 - 150,000; Full time

Job summary

Spencer Recruitment Ltd is seeking a Senior Business Development Manager – North America Groups to drive new-group travel business into Europe from North American operators. This is a highly commercial, new-business-focused role with autonomy to open doors, build relationships and deliver revenue.

You will target North American tour operators, manage the full sales cycle from prospecting to negotiation, and represent the company at industry events.

Qualifications

• Proven track record of originating and winning new tour operator accounts with measurable revenue.
• Active network of North American tour operators and senior commercial decision-makers.
• Direct experience selling destination management or inbound travel services to tour operators.
• Experience selling group travel programmes into Europe (UK, Ireland, Nordics or Baltics).
• Strong background in leisure, educational, religious, affinity or specialist group travel.
• Ambitious, persistent and commercially driven with a hunter mentality.
• Ability to demonstrate specific accounts won, approaches and revenue generated.
• Established relationships enabling quick opportunities within the first months.

Responsibilities

• Identify, approach and secure new business directly with North American tour operators.
• Develop and execute a proactive new-business strategy across the US group travel market.
• Leverage existing relationships with tour operator decision-makers to generate opportunities.
• Build a strong pipeline of new group travel business across European destinations.
• Own the full sales cycle from prospecting to negotiation and conversion.
• Target new accounts through direct outreach, industry events and networking.
• Develop opportunities across leisure, educational, affinity or specialist group travel.
• Work with European teams to deliver commercially attractive group travel programmes.
• Drive revenue growth through newly acquired tour operator accounts.
• Represent the business at North American travel industry events and trade shows.

Skills

Proven new-business success

Established tour operator relations

DMC experience

European destination knowledge

Group travel expertise

Hunter mentality

Commercial achievements

Immediate market access

Job description

Senior Business Development Manager – North America Groups

Location: United States (Remote)

Preferred Location: Northeast / Mid-Atlantic, otherwise strong candidates elsewhere in the US will be considered.

Employment Type: Full-time | Permanent

About the Opportunity

Spencer Recruitment is partnering with an established international destination management and travel business to recruit a Senior Business Development Manager – North America Groups.

This is a highly commercial, new-business-focused position, responsible for developing relationships with North American tour operators and generating inbound group travel business into the UK, Ireland, Nordics, Baltics and wider Europe.

We are looking for a genuine new-business hunter.

The successful candidate will have an established network within the North American tour operator market and a proven track record of personally identifying, approaching and winning new business.

This is not a traditional account management or customer service position. We need someone who thrives on opening doors, developing new relationships and converting opportunities into meaningful revenue.

Key Responsibilities

• Identify, approach and secure new business directly with North American tour operators.
• Develop and execute a proactive new-business strategy across the US group travel market.
• Leverage existing relationships with tour operator decision-makers to generate commercial opportunities.
• Build a strong pipeline of new group travel business across European destinations.
• Take ownership of the full sales cycle, from prospecting and initial engagement through to negotiation and conversion.
• Proactively target new accounts through direct outreach, industry relationships, trade shows and networking.
• Develop opportunities across leisure, educational, affinity, religious and specialist group travel.
• Work closely with European destination and operational teams to deliver commercially attractive group travel programmes.
• Drive measurable revenue growth through newly acquired tour operator accounts.
• Represent the business at relevant North American travel industry events and trade shows.

The Ideal Candidate

We are particularly interested in candidates who can demonstrate:

• Proven new-business success: A strong track record of personally originating and winning new tour operator accounts, with measurable revenue results.
• Established tour operator relationships: An active network of North American tour operators and senior commercial decision-makers.
• DMC experience: Direct experience selling destination management, ground-handling or inbound travel services to tour operators.
• European destination knowledge: Experience selling group travel programmes into the UK, Ireland, Nordics, Baltics or wider Europe.
• Group travel expertise: Strong experience within leisure, educational, religious, affinity or specialist group travel rather than primarily individual travel.
• A hunter mentality: Someone who is ambitious, persistent, commercially driven and comfortable proactively approaching prospective clients.
• Commercial achievements: The ability to demonstrate specific accounts personally won, the approach taken and the revenue generated.
• Immediate market access: Established relationships that can create meaningful new-business opportunities within the first few months.

Relevant Industry Background

Candidates may currently work within:

• Destination Management Companies (DMCs) or inbound tour operators.
• International group travel and European destination specialists.
• B2B tour operator partnerships and group travel business development.

Why Consider This Opportunity?

This is an opportunity for an ambitious travel industry business developer to make a genuine commercial impact within an established international business.

You will have the autonomy to develop new partnerships, build a substantial North American group travel pipeline and directly influence the company's growth across key European destinations.