Business Development Manager

Buckland Customs Brokers Ltd.; United States; On-site; USD 85,000 - 115,000; Full time

Benefits offered by this job

Competitive salary

Collaborative work environment

Professional development & ongoing学习

Growth opportunities

Job summary

Buckland Customs Brokers Ltd. in the United States is seeking a Business Development Manager to articulate the value proposition and drive growth across regions. The role focuses on selling customs brokerage, freight, and international trade services, leveraging market insights and strong client relationships to meet sales targets.

You will lead presentations, proposals, and strategic outreach, with a focus on analytics, accuracy, and customer service excellence in a fast-paced environment.

Qualifications

• Bachelor's degree in Business or International Business or similar discipline.
• Minimum 5–7 years’ experience selling Customs Brokerage, Freight/Warehousing, International Trades.
• Knowledge of MS Office: Excel, Word, PowerPoint, Outlook.

Responsibilities

• Identify and contact potential clients through cold-calling, networking, and market research.
• Strategically meet clients on a regular basis.
• Record all sales activities in the CRM.
• Create sales presentations for potential clients.
• Prepare and develop proposals based on client needs (RFPs/RFQs).
• Maintain client relationships with Sales and Operations teams.
• Provide feedback on customer requirements, competitors, and market trends.
• Communicate effectively in writing and verbally.
• Create reports using MS Office tools.
• Drive team productivity and implement efficient workflows.

Skills

Sales experience

Networking

CRM proficiency

Proposal writing

Data analysis

Education

Bachelor's degree in Business or related

Tools

CRM

Microsoft Excel

Microsoft Word

PowerPoint

Job description

Buckland is looking for a Business Development Manager

What you’ll be doing

This position is responsible for articulating the organization’s value proposition in order to meet with key decision makers. To promote and sell the organization’s products and services through knowledge of the market and industries meeting sales targets and objectives. To succeed, this role will need to be skilled in analyzing data, actioning initiatives, networking, and/or cold-calling, to generate new clients/customers in all regions.

What we can offer you

• Competitive salary, benefits package, and matching retirement plan
• A friendly, collaborative work environment
• Opportunities for professional development & ongoing learning
• A chance to be part of a growing organization

You will be responsible for

• Identify and contact potential clients through different methods such as cold- calling, attending networking events and marketing research.
• Strategically meet clients on a regular basis
• Record all sales activities within the CRM
• Create Sales presentations for potential clients
• Prepare and develop proposals based on client’s needs, responding to requests for proposals (RFP's) and requests for quotations (RFQ's).
• Maintain client relationship working with Sales and Operations department,
• Participate in Business Reviews and provide feedback on new customer requirements, competitor information and market trends,
• Strong communication skills, both written and verbal.
• Ability to create detailed reports and documentation using Microsoft Office tools such as Word, Excel, Outlook, and PowerPoint.
• Align team efforts by practicing Critical decision making, effective planning and prioritizing tasks ensuring decision are aligned with company's vision.
• Thrives in a fast-paced environment reaffirming the importance of urgency and accuracy while creating and fostering a continuous improvement culture.
• Develop, implement, and maintain efficient workflows to optimize team productivity, minimize downtime for smooth operations.
• To provide the highest level of customer service by developing and maintaining customer service policies and procedures to ensure consistency and quality.

What we need from you

• Bachelor's Degree or diploma in Business or International Business or similar discipline.
• (CCS) Customs Certified Specialist Designation and/or (LCB) Licensed Customs Broker is an asset.
• Minimum 5-7 years’ experience selling any/or of the following services:
  • Custom Brokerage
  • Freight, Warehousing
  • International Trades
• Knowledge of MS Office applications including Excel, Word, PowerPoint and MS Outlook.
• Proven ability working in an environment driven by analytics in order to meet sales targets
• Comfortable interacting on a regular basis and building strong relationships with Senior Management, Clients, Vendors, Carriers and Customer Service department.
• Must have strong territory management experience
• Leadership, communication, and decision-making skills.
• Must be legally eligible to work for the Company at all times
• Valid Passport and ability and desire to occasionally travel if required to other offices locations in CAD/USA/MEX.