Business Development Manager

ALS – Geochemistry & Metallurgy; Reno (NV); On-site; USD 60,000 - 100,000; Full time

Job summary

Join a forward-thinking company as a Business Development Manager, where you will play a pivotal role in driving growth and enhancing client relationships. You will engage with clients, identify market opportunities, and collaborate with various departments to ensure exceptional service. This position is ideal for someone passionate about making a difference in the mining industry, leveraging your expertise in client service and project management. With a commitment to innovation and professional development, this role offers the chance to thrive in a dynamic environment while contributing to a safer, healthier world.

Benefits

Comprehensive benefit package

Medical, dental, and vision coverage

Retirement plan with company match

Additional vacation days for years of service

Business support for education or training

Learning & development opportunities

Qualifications

• 5+ years in client service or business development is preferred.
• Experience with analytical methods and quality control is a plus.

Responsibilities

• Identify and leverage market opportunities to drive growth.
• Engage with clients to understand their needs and provide solutions.
• Collaborate with internal teams to ensure client satisfaction.

Skills

Business Development

Client Service

Communication Skills

Negotiation Skills

Project Management

Education

University education in sciences (geology, metallurgy, chemistry)

Job description

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Imagine your future with us

At ALS, we encourage you to dream big.

When you join ALS, you join a purpose and values-driven team that empowers you to innovate, create, and thrive.

Our global team turns up each day with passion and commitment to do amazing things, always challenging our thinking to find ways to solve some of the world’s most complex problems for a safer, healthier world.

About The Role

This position is a client-facing role, identifying, and leveraging market opportunities in your region to bolster ALS’s business. You will provide a strong customer service experience by engaging in client interactions, addressing inquiries, overseeing tours, and advocating for client needs within ALS. This role requires excellent communication and negotiation skills, as well as the ability to work collaboratively with various departments to ensure client satisfaction.

Responsibilities

• Align with the BD Manager and Client Services team to identify and capitalize on business opportunities to drive growth and increase market share.
• Collaborate with the in-house Customer Service (CS) team to support sales closure and ensure client satisfaction.
• Alone, or together with other ALS Geochemistry representatives, participate at regional trade shows, conferences, and Geological Society meetings.
• Meet with prospective clients, and visit client sites to better understand client needs and provide solutions.
• Oversee and facilitate client tours.
• Develop and maintain a pipeline of prospective clients, client leads and engaged clients.
• Engage with potential new clients and determine their program requirements, challenges, and concerns.
• Provide a superior client experience by providing information on analytical methods, quality control, turnaround times, and proactively resolving questions and concerns.
• Ensure proactive, positive and responsive communications are maintained with clients at all times.
• Maintain regular schedules for client communication including courtesy calls, when new work is received, and if there are delays in work completion.
• Together with the Client Services team complete annual quotation renewals, new work bids, and track client workflow.
• Engage mine clients on Mine Processing Testing Services (MPTS) discussions, and together with the MPTS team in, prepare proposal, visit clients, and participate involved with the Capital Expense Proposals (CEP’s).
• Promote the new ALS methods and help in securing samples for the new methods.
• Other duties as assigned by the US Director and/or the North American BD Manager.
  
  

About You

• University education in sciences (geology, metallurgy and/or chemistry preferred) is an asset.
• Experience working with analytical methods, and quality control, preferably in geochemistry.
• 5-year experience in client service, project management or business development role an asset.
• Experience in geoscience preferred.
  
  

Required Qualifications

• Valid driver’s license with a clean driver’s record
• Must be able to travel periodically throughout the year.
• Ability to sit at a desk and do general office work, which includes periodic sedentary responsibilities.
  
  

Working at ALS

Our people are our most valuable asset and drive our success at ALS.

We are a diverse community of dedicated professionals united by our passion to make a difference in the world. We reward excellence and uphold our values in our work and how we treat each other.

At ALS, you’ll be supported to expand your skills and develop new ones so you can reach your full potential. We invest in our people with a range of programs and provide opportunities across the company, giving our people scope to grow diverse careers and develop as leaders.

We want everyone to have a safe, flexible and rewarding career that makes a positive impact on our people, the planet and the communities where we work.

Our Benefits Include

• Pay Transparency
• Structured wage increases.
• Comprehensive benefit package including: medical, dental, and vision coverage, life and disability insurance, retirement plan with company match, employee assistance and wellness programs, access to company perks)
• Additional vacation days for years of service
• Business support for education or training after 9 months with the company
• Learning & development opportunities (unlimited access to e-learnings and more)
  
  

About ALS

ALS is a global leader in scientific testing, providing comprehensive testing solutions to clients in more than 60 countries across a wide range of industries, including environment, food and beverage, mining, personal care, pharmaceutical, healthcare and equipment reliability. Using state-of-the-art technologies and innovative methodologies, our dedicated international teams deliver the highest-quality testing services and personalised solutions supported by local expertise. We help our clients leverage the power of data-driven insights for a safer and healthier world.

Everyone matters

ALS is proud to be an equal opportunity employer committed to achieving and maintaining a workforce which reflects and affirms the diversity of our society.

ALS is a VEVRAA Federal Contractor.

EOE AA Minority, Female, Veteran, Individuals with Disabilities

Click Here to view the EEO is the Law poster

Click Here to view the FMLA Law poster

Click Here to view the EPPA Law Poster

Click Here to view the Pay Transparency Provision

Click Here to view company E-Verify Participation Poster

ALS also welcomes applications from people with all levels of ability. Accommodation is available on request for candidates taking part in all aspects of the selection process.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Business Development and Sales

• Industries

  Mining

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