Business Development Manager

Eleven Software; Northern (KY); Hybrid; USD 140,000 - 150,000; Full time

Benefits offered by this job

Medical, dental, and vision

401(k) plan

PTO & holidays

Company-wide holiday break

Remote work

Job summary

Eleven Software is seeking an ambitious Business Development Manager to drive new revenue growth by identifying and closing opportunities for managed Wi‑Fi and related network services. You will build strategic relationships with hotel brands, channel partners, and industry stakeholders while owning the full sales cycle in a remote US-based capacity.

The ideal candidate has 7+ years of B2B sales experience, a proven record of closing complex multi-location deals, and deep knowledge of managed

Qualifications

• 7+ years of B2B sales or business development experience.
• Experience selling into hospitality, MDU, retail, or similar verticals.
• Proven track record of closing complex, multi-location, or enterprise deals.
• Strong understanding of Managed Wi-Fi architectures, LAN/WAN fundamentals, and recurring revenue models.
• Excellent communication, presentation, and negotiation skills.
• Ability to engage both technical and non-technical stakeholders.

Responsibilities

• Identify, develop, and close new business across guest-facing HSIA and network orchestration offerings.
• Own the full sales cycle from lead generation through contract execution.
• Meet or exceed quarterly and annual revenue targets.
• Develop account plans for strategic prospects and high-value opportunities.

Skills

B2B sales

business development

hospitality sales

enterprise deals

communication

negotiation

Education

Bachelor's degree

Tools

HubSpot

Salesforce

Job description

We Move Fast, Think on Our Feet, and Have Fun Doing It! At Eleven, we thrive on solving complex challenges and pushing boundaries. We work at a rapid pace, embracing change, and staying laser-focused on delivering exceptional value to our customers. We're looking for visionary problem-solvers who excel in dynamic environments, embrace AI tools in streamlining work processes, adapt quickly, and drive innovation. If you love thinking outside the box, collaborating with top-tier talent, and having fun while making an impact - let's talk!

POSITION PURPOSE

We're looking for an ambitious and energetic Business Development Manager (BDM), who will be responsible for driving new revenue growth by identifying, qualifying, and closing new opportunities for managed Wi‑Fi and related network services. This role focuses on building strategic relationships with hotel brands, channel partners, and industry stakeholders while positioning the company as a trusted provider of secure, scalable, and high-performance connectivity solutions. The ideal candidate has a strong understanding of managed Wi‑Fi, networking fundamentals, and recurring revenue (MRR) business models, with experience selling into hospitality, multi‑dwelling units (MDU), retail, healthcare, education, or enterprise environments.

REPORTING RELATIONSHIPS

This role will report to the VP of Sales and has no direct reports.

ESSENTIAL JOB FUNCTIONS

Revenue Growth & New Business

• Identify, develop, and close new business across a portfolio spanning guest-facing HSIA and network orchestration and infrastructure solutions.
• Own the full sales cycle from lead generation through contract execution.
• Consistently meet or exceed quarterly and annual revenue targets.
• Develop account plans for strategic prospects and high-value opportunities.

Solution Selling

• Understand customer business requirements and translate them into technical and commercial solutions.
• Position managed Wi‑Fi, network monitoring, analytics, and support services as value-driven outcomes.
• Collaborate with Sales Engineering and Product teams to scope solutions, pricing, and proposals.
• Articulate ROI, operational efficiencies, and guest/user experience benefits.

Market & Partner Development

• Build relationships with channel partners, integrators, ISPs, PMS vendors, and technology alliances.
• Identify vertical‑specific use cases and go-to-market opportunities.
• Attend industry events, trade shows, and customer meetings as a brand ambassador.
• Provide market feedback to Product and Marketing teams to influence roadmap and messaging.

Pipeline & Forecasting

• Maintain accurate pipeline, forecasts, and activity tracking in CRM (e.g., HubSpot, Salesforce).
• Manage deal progression, risks, and next steps with discipline and transparency.
• Support pricing approvals, contract negotiations, and handoff to delivery teams.

Key Competencies

• Consultative, Outcome‑Based Selling: Approaches sales as a strategic partnership by deeply understanding customer goals, challenges, and success metrics. Frames solutions around measurable business outcomes rather than features, and guides customers through complex decisions with credibility and insight.
• Strategic Account Planning: Develops and executes thoughtful account strategies that identify growth opportunities, map stakeholders, and align solutions to customer priorities. Effectively balances short‑term wins with long‑term relationship and revenue growth.
• Executive‑Level Relationship Building: Builds trusted relationships with senior stakeholders and decision‑makers by communicating
  • Clearly, demonstrating industry knowledge, and positioning themselves as a strategic advisor rather than a transactional seller.
• Self‑Motivated & Results‑Driven: Demonstrates strong ownership and accountability for outcomes, proactively identifying opportunities, advancing deals, and consistently driving progress toward goals in a high‑performance environment.
• Thrives in Ambiguity & Fast‑Moving Environments: Comfortable operating in dynamic, evolving environments where priorities shift and new opportunities emerge. Able to navigate uncertainty, make informed decisions, and maintain momentum while adapting quickly to changing circumstances.

Ways of Working

• Outcome-oriented dealmaker: Strong fundamentals in consultative selling, pipeline management, and strategic account planning, with a focus on delivering measurable revenue and growth outcomes.
• Collaborative and customer‑focused: Works closely with internal teams (Product, Marketing, Customer Success, and Finance) and external partners to understand customer needs and create mutually beneficial solutions.
• Curious and adaptable problem solver: Explores new market opportunities, identifies emerging trends, asks thoughtful questions, and thrives in dynamic and fast‑moving environments.
• Highly organized and structured: Capable of managing multiple accounts, complex negotiations, and strategic initiatives while maintaining clarity, follow‑through, and attention to detail.
• Exceptional communicator and storyteller: Clearly articulates value propositions, crafts compelling presentations, and translates complex business and technical concepts into actionable insights for executives, customers, and partners.
• AI-savvy and innovative: Explore and responsibly leverage AI‑powered tools to improve efficiency, streamline workflows, and identify opportunities to enhance how work is performed across the organization.

WORKING CONDITIONS

This role routinely uses standard office equipment such as computers, phones, and printers. This job operates remotely, in a home office environment. Travel requirements are minimal for this role.

PHYSICAL DEMANDS

While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; talk or hear. The employee must occasionally lift or move office products and supplies, up to 20 pounds. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

REQUIREMENTS

Must Have:

• 7+ years of B2B sales or business development experience, preferably in managed services, networking, or SaaS.
• Experience selling into hospitality, MDU, retail, or similar verticals strongly preferred.
• Proven track record of closing complex, multi‑location, or enterprise deals.
• Strong understanding of: Managed Wi‑Fi architectures, LAN/WAN fundamentals, access points, controllers, switches, firewalls (conceptual level), and recurring revenue and subscription‑based pricing models.
• Excellent communication, presentation, and negotiation skills.
• Ability to engage both technical and non‑technical stakeholders.

Strongly Preferred:

• Experience with guest Wi‑Fi, captive portals, analytics, or network security offerings.
• Channel or partner‑led sales experience.
• Familiarity with PMS, IoT, or digital guest experience ecosystems.
• Experience working in a scale‑up or high‑growth technology company.
• Bachelor's degree in related field.

Candidates for this role, must be based in the United States and legally eligible to work for any US employer. Eleven is not able to sponsor candidates at this time. This role will be open for applications August 12, 2026, through September 30, 2026.

Eleven is a remote work employer and offers a comprehensive compensation and benefits package.

• Medical, dental, and vision coverage.
• A 401(k) plan.
• An attractive paid time off policy with no fixed number of vacation days - take what you need, when you need it.
• Balanced Time Off (BTO) does not accrue and is not paid out upon separation.
• Employees also receive 11 paid holidays.
• Eleven closes for a company‑wide end‑of‑year holiday break that all employees enjoy together - check with your People team for specific dates each year.

The base salary range for this job in all geographic locations in the United States is $140,000-$150,000 USD.

Equal Employment Opportunity Statement

Eleven provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

If you require reasonable accommodation in completing this application, interviewing, completing any pre‑employment testing, or other‑wise participating in the employee selection process, please direct your inquiries to [e-mail].