Business Development Manager

John S. Connor; Hanover (MD); Remote; USD 70,000 - 110,000; Full time

Benefits offered by this job

Hybrid work model

Medical, dental, and vision coverage

401(k) with employer matching

Paid vacation, PTO, and holidays

Educational assistance

Job summary

John S. Connor, a leader in global logistics and customs brokerage, seeks a results-oriented Business Development Manager to drive revenue in the designated region.

This remote role emphasizes building new client relationships and expanding existing accounts while collaborating with the Branch Manager and national Sales Director. The ideal candidate has 2–5 years in logistics or freight sales, strong communication, and CRM proficiency.

Qualifications

• 2–5 years of experience in logistics, freight forwarding, or supply chain sales.
• Strong written and verbal communication skills.
• Knowledge of international freight operations (air, ocean, NVOCC).

Responsibilities

• Identify, qualify, and pursue prospective accounts in designated region and surrounding areas.
• Develop and maintain a robust pipeline of potential and target accounts.
• Prepare and deliver proposals, presentations, and customized solutions to prospective clients.
• Collaborate with operations teams to ensure client needs are met and service excellence is achieved.

Skills

Business development

Client relationship management

Sales presentations

CRM systems

Communication skills

Microsoft Office

Google Workspace

Travel readiness

Industry knowledge

Education

Bachelor’s degree in business or related field

Tools

CRM systems

Job description

Get to Know UsJoin a well-established leader in our industry, where a career offers both personal and professional growth within the dynamic world of transporting goods and services around the world. With decades of experience, we support a diverse range of clients, ensuring their logistics and customs needs are met with excellence.Our CulturePeople and technology drive our success. We are committed to fostering a workplace that values integrity, celebrates achievements, and recognizes each employee’s role in our success. Our focus on customer satisfaction and innovation ensures that every team member’s contributions are both meaningful and rewarding. We embrace diversity, engagement, and inspiration, making this a place where employees can thrive and grow.Position SummaryThe Business Development Manager (BDM) at John S. Connor is responsible for generating and maintaining revenue by promoting the full suite of JSC services, including ocean and air freight forwarding, NVOCC services, customs brokerage, and related logistics solutions. This remote role focuses on business development in the designated region and works closely with the local Branch Manager and the national Director of Sales and Marketing. The BDM maintains strong client relationships, identifies new business opportunities, and drives revenue growth through strategic sales initiatives and client solutions.Key ResponsibilitiesIdentify, qualify, and pursue prospective accounts in designated region and surrounding areasDevelop and maintain a robust pipeline of potential and target accountsBuild and sustain strong relationships with existing customers to ensure retention and upsell opportunitiesConduct telemarketing, networking, and field-based outreach to identify new leadsPrepare and deliver proposals, presentations, and customized solutions to prospective clientsCollaborate with operations teams to ensure client needs are met and service excellence is achievedMaintain accurate records of sales activity, revenue, and client interactions in CRM or CargoWiseCommunicate professionally with clients, vendors, and internal stakeholdersSubmit timely sales reports, expense accounts, and related documentationAchieve and exceed established sales targets and call quotasDevelop marketing strategies and account penetration plans aligned with company objectivesStay informed of market trends, competitor activity, and industry developmentsRepresent John S. Connor in a professional and consultative mannerSupport the Branch Manager in identifying client needs and developing regional growth strategiesEducationBachelor’s degree in business or related field, or equivalent combination of skills, training, and experienceExperience2–5 years of experience in logistics, freight forwarding, or supply chain sales preferredLess experienced candidates may be considered with a general understanding of shipping, logistics, and sales processesSkills and AbilitiesKnowledge of international freight operations (air, ocean, NVOCC)Proven success in business development, client relationship management, and consultative sellingStrong written and verbal communication skillsSelf-starter with ability to work independently and collaborativelyProficiency in Microsoft Office and Google WorkspaceFamiliarity with transportation-related technology platforms and CRM systemsAbility to manage multiple priorities and deadlines in a remote work environmentKnowledge of world geography, inland trucking, and freight market dynamicsAccess to reliable transportation and ability to travel locally for client meetingsAbility to think creatively and communicate effectively to motivate clients about company products and servicesFamiliarity with CargoWise or other Transportation Management Systems (TMS)Strategic mindset with analytical and problem-solving abilitiesAwareness of customs regulations and trade compliance issuesFor this position we are looking for candidates who live within a reasonable commuting distance of one of the following locations: Baltimore, MD (BWI), Cincinnati, OH (CVG), Louisville KY (SDF), or Illinois, preferably near a major airport.Why Join Us?We are a leader in global logistics and customs brokerage. As a vital player in the supply chain, we ensure our clients' shipments meet all requirements, facilitating smooth import/export operations. Join a collaborative and dynamic team in a role that offers exposure to various facets of logistics and maritime operations.As a team member, you have access to the following benefits and compensation packages:Salary Range: XXXXX to XXXXX (depending on skills and experience)Hybrid work flexibility (on office, working from home, and travel to client sites, sales meetings, conferences, etc.)Comprehensive medical, dental, and vision coverageHSA, FSA, and HRA optionsCompany-paid life and disability insuranceVoluntary insurance offerings for employee and dependents401(k) with employer matchingPaid Vacation, Paid Time Off (PTO), and HolidaysEducational Assistance ProgramsRecognition and reward programsCommitment to a supportive and inclusive work environmentWe are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and team members. We are a smoke and drug-free workplace and ADA-compliant as applicable.If you require reasonable accommodations during the application or interview process, please contact us to request assistance.