Business Development Manager

Kardex Solutions LLC; Cincinnati (OH); In loco; USD 90.000 - 130.000; Tempo pieno

Descrizione del lavoro

Kardex Solutions LLC is seeking a Business Development Manager to accelerate growth by turning inbound inquiries into qualified opportunities and by proactively developing target and existing accounts. You will bridge Marketing, Sales, and Solutions Engineering, conducting discovery to understand objectives, pains, and constraints, and developing opportunities for transition to the sales team.

You will own an assigned portfolio and identify stakeholders, opportunities, and expansion across

Competenze

• Structured discovery to understand customer objectives, pains, and drivers.
• Ability to qualify inbound opportunities and nurture them to transition.
• Develop and expand relationships with multiple stakeholders across accounts.
• Collaborate with Sales, Marketing and Solutions Engineering.

Mansioni

• Inbound Opportunity Qualification: respond to inquiries and qualify potential fits.
• Own assigned portfolio of accounts, developing opportunities over time.
• Coordinate with Sales Manager/Account Executive for smooth handoffs.
• Map stakeholders across Operations, Supply Chain, IT, Procurement, Finance.

Conoscenze

Inbound sales

Discovery conversations

Account development

Stakeholder mapping

Opportunity qualification

Strumenti

CRM software

Descrizione del lavoro

Kardex Solutions is seeking a Business Development Manager to accelerate growth by converting inbound interest into qualified sales opportunities and proactively developing a portfolio of assigned target and existing accounts.This role serves as an important bridge between Marketing, Sales, and Solutions Engineering. The Business Development Manager will engage prospects early in their buying journey, understand their operational challenges and business objectives, determine whether an opportunity aligns with Kardex Solutions' capabilities, and develop qualified opportunities for transition to the appropriate sales and solution team.In addition to managing inbound opportunities, the role will own an assigned portfolio of accounts requiring structured, ongoing development. This includes identifying potential projects, expanding relationships across multiple stakeholders and facilities, uncovering future automation initiatives, and maintaining consistent engagement until opportunities are ready to enter the formal sales process.Success in this role is measured not simply by activity or number of leads contacted, but by the quality and value of opportunities created, progression of assigned accounts, and contribution to the overall sales pipeline.Your tasksKey ResponsibilitiesInbound Opportunity QualificationServe as the primary business development contact for assigned inbound opportunities generated through the Kardex website, marketing campaigns, trade shows, referrals, webinars, partner activity, and other demand-generation channels.Respond quickly and professionally to new inquiries and establish an effective initial engagement with prospective customers.Conduct structured discovery conversations to understand:Customer business objectivesCurrent warehouse and fulfillment operationsOperational pain points and constraintsOrder volumes and growth expectationsSKU profile and inventory characteristicsLabor challenges and productivity requirementsSpace or facility limitationsExisting automation and software environmentProject timing and business driversAvailable or anticipated investmentDecision-making process and key stakeholdersCompetitive solutions being consideredDetermine whether opportunities represent a strong potential fit for Kardex Solutions and its portfolio of warehouse automation, software, systems integration, lifecycle services, and related solutions.Separate immediate sales opportunities from longer-term prospects requiring continued nurturing.Develop a concise opportunity brief and ensure qualified opportunities are transitioned to the appropriate Sales Manager or Account Executive with sufficient context to continue the sales process effectively.Assigned Account DevelopmentOwn a defined portfolio of target, dormant, developing, and/or existing customer accounts that require proactive business development.Develop an account-level understanding of:Company operations and distribution networkWarehouse and manufacturing locationsCurrent automation environmentGrowth initiativesFacility expansionsSupply-chain transformation programsLabor and capacity challengesExisting Kardex installations or relationshipsPotential future automation investmentsCreate and execute account development plans designed to identify new projects and expand Kardex's relationships within each organization.Build relationships beyond a single contact by identifying stakeholders across Operations, Supply Chain, Engineering, IT, Procurement, Finance, and Executive Leadership.Identify opportunities to expand Kardex relationships across additional facilities, business units, geographies, and solution categories.Maintain regular, relevant communication with accounts that may not have an immediate project but represent meaningful future potential.Identify trigger events that may create opportunities, including:New distribution centersFacility expansionsRapid business growthLabor shortagesCapacity constraintsE-commerce growthNetwork consolidationAutomation modernizationExisting system performance issuesAcquisition or organizational changeCapital planning cyclesOpportunity NurturingDevelop structured nurturing strategies for prospects whose projects are not yet ready to enter the active sales pipeline.Maintain meaningful engagement through relevant industry insights, Kardex solutions, case studies, events, system performance discussions, technology updates, and other content aligned with the customer's operational priorities.Establish clear next actions and follow-up dates for every active prospect or assigned account.Continuously reassess opportunity timing, business drivers, stakeholders, and qualification as customer circumstances evolve.Re-engage dormant opportunities when new business conditions or customer initiatives createYour profile