The Business Development Manager drives new domestic and international customer growth while supporting and expanding existing accounts. This role identifies client needs, designs customized transportation and logistics solutions, and delivers high-level service throughout the customer lifecycle. The manager owns a defined sales territory and is accountable for achieving revenue targets through strategic prospecting, relationship development, and solution-based selling across transportation, warehousing, and distribution services.
This role shapes growth initiatives, strengthens long-term partnerships, and supports evolving service offerings. Success requires strong communication skills, a proactive mindset, and a consistent commitment to results.
Key Responsibilities
- Plan and execute weekly sales outreach activities
- Build and manage a qualified prospect pipeline within an assigned territory
- Identify and pursue new business opportunities through outbound prospecting and cold calling
- Maintain and grow existing customer relationships
- Support profitability initiatives through pricing awareness and account strategy
- Assist with the preparation and response to Requests for Proposal (RFPs)
- Develop and document customer‑specific Standard Operating Procedures (SOPs)
- Track, follow up, and manage all inbound and outbound sales leads
- Participate in pricing reviews and margin analysis
- Prepare and deliver sales presentations to prospective and existing clients
- Collaborate with internal teams during sales meetings and strategy sessions
- Apply industry knowledge to strengthen customer relationships and expand account penetration
- Partner with leadership to support market and territory growth strategies
- Negotiate and coordinate tailored logistics solutions for customers
- Respond to customer inquiries related to rates, service options, and capabilities
Required Skills & Qualifications
- Proficiency with business operating systems and standard software tools
- Strong verbal and written communication skills
- Advanced working knowledge of Microsoft Office applications
- Strong organizational, time‑management, and leadership abilities
- Ability to work independently or collaboratively in a team environment
- Professional, responsive, and customer‑focused communication style
- Open to feedback and contributes positively to team culture
- Willingness to support special projects and additional responsibilities as needed
- Self‑driven, goal‑oriented, and motivated to exceed objectives
- Ability to report results clearly to leadership in a fast‑paced environment
- Maintains confidentiality of sensitive information
Qualifications
- Bachelor’s degree
- Minimum of 2 years of professional sales experience or freight forwarding experience with a hunter mentality
- Freight forwarding services experience preferred; prior experience within transportation, third‑party logistics, or related services strongly preferred
- Background selling FTL, LTL, or integrated logistics solutions preferred
Why This is a Great Opportunity
Very reputable and profitable company that offers flexibility and personal growth.
Apply for this Position
Contact Nigel for further information.