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Join a leading company specializing in ABA therapy as an Intake Coordinator in Inwood, NY. In this role, you will guide families through the intake process, ensuring a compassionate and efficient onboarding experience. Ideal candidates have strong communication skills, sales experience, and a passion for helping others. Competitive salary with performance bonuses, benefits, and a supportive work culture make this an excellent opportunity.
Join Our Team at Treetop ABA Therapy - Intake Coordinators Wanted!
Location: Inwood, NY
Positions Available: 2 (One requires Spanish-speaking bilingual skills)
Are you passionate about helping others and thrive in a fast-paced, goal-driven environment? Treetop ABA Therapy is looking for two motivated and compassionate Intake Coordinators to be the welcoming voice for families seeking life-changing autism therapy services.
In this vital role, you'll guide families through the onboarding process with empathy, clarity, and care-ensuring a smooth and supportive start to their journey with us.
Shifts Available:
Shift 1: Monday-Friday, 9:00 AM - 5:00 PM ET
Shift 2: Saturday & Sunday, 9:00 AM - 5:00 PM ET + any three weekdays of your choice (flexible scheduling available)
Note: One of these roles requires fluency in Spanish to support our bilingual families.
What You'll Do:
Manage high-volume outbound and inbound calls to prospective families
Guide families through intake forms, documentation, and consent processes
Clearly explain our services and next steps with professionalism and compassion
Collaborate with internal teams to ensure a seamless onboarding experience
Maintain accurate records and protect client confidentiality
Track performance metrics and work toward intake goals for incentive opportunities
Who Thrives in This Role:
Sales-minded professionals with a drive to exceed goals
Former intake specialists, admissions reps, or SDRs
Strong communicators with empathy, confidence, and a warm demeanor
Quick learners who appreciate structure, systems, and performance metrics
Purpose-driven individuals who find meaning in helping others
Requirements:
1+ years in sales, outreach, intake, or client-facing roles
Comfortable making 75-100+ calls per day
Strong verbal and written communication skills
Organized, detail-oriented, and dependable
Proficient in Google Workspace; experience with Salesforce or similar CRM/EHR systems
High school diploma required; Associate's or Bachelor's degree preferred
Healthcare or ABA industry experience a plus
Spanish fluency required for one position
Why Join Treetop ABA Therapy?
Competitive Salary: $50,000-$60,000/year + performance-based bonuses
401(k) with company match
Medical, dental, vision, and life insurance
Paid holidays and PTO
Supportive, mission-driven work culture
Ongoing professional development and clear growth paths
The opportunity to make a meaningful impact-one family at a time