Intake Specialist - REMOTE

CyberCoders; Los Angeles (CA); Remote; USD 45,000 - 65,000; Full time

Job summary

A prominent lemon law firm based in Los Angeles is seeking an Intake Specialist/Sales Person for a remote role. The ideal candidate will excel in client interactions, ensuring efficient data collection and communication. The position requires strong multitasking abilities and an engaging personality to thrive in a fast-paced environment.

Benefits

Competitive compensation (commissions included)

Health, dental, vision insurance

401k

PTO

Qualifications

• Strong communication skills, both verbal and written.
• Prior experience in a client-facing sales role.
• Excellent problem-solving abilities.

Responsibilities

• Conduct initial client intake calls and schedule consultations.
• Act as the primary point of contact for new client inquiries.
• Collect and verify client information through various channels.

Skills

Communication

Problem-solving

Active listening

Multitasking

Organizational skills

Job description

Intake Specialist/Sales Person - Lemon Law Firm (REMOTE)

Position Overview

We are a Los Angeles-based lemon law firm seeking an award-winning telemarketing/sales superstar! The ideal candidate have experience in a client-facing role with a proven background in closing leads over the phone.

The Intake Specialist plays a crucial role in the initial stages of business development for our firm. You will be a key part of client interaction for lemon law cases, ensuring that all necessary information is collected accurately and efficiently. This position serves as the first point of contact for potential clients, requiring strong communication and organizational skills to manage inquiries and gather data effectively.

This is a fully remote position where phone communication with potential clients is the main priority. Expect to spend most of your day on the phone at this role.

Key Responsibilities

• Conduct initial client intake calls, gathering necessary information and scheduling consultations with attorneys
• Act as the primary point of contact for new client inquiries and intake processes.
• Collect and verify client information through various channels.
• Assist clients in navigating the intake process by providing clear instructions and support.
• Demonstrate active listening to understand client needs and concerns effectively.
• Problem-solve any issues that may arise during the intake process.
• Multitask efficiently, managing multiple client inquiries and follow-ups simultaneously.
  
  

Qualifications

• Strong communication skills, both verbal and written.
• Prior experience in a client-facing sales role.
• Excellent problem-solving abilities and critical thinking skills.
• Active listening skills to understand client needs and concerns.
• Ability to multitask in a fast-paced environment with competing priorities.
• Strong organizational skills to manage files and documentation effectively.
  
  

Benefits

• Competitive compensation (commissions included)
• Health, dental, vision
• 401k
• PTO
• Remote opportunity
  
  

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Joe Kipp - Lead Recruiter

For this position, you must be currently authorized to work in the United States without the need for sponsorship for a non-immigrant visa.

CyberCoders will consider for Employment in the City of Los Angeles qualified Applicants with Criminal Histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring (Ban the Box) Ordinance.

This job was first posted by CyberCoders on 05/23/2025 and applications will be accepted on an ongoing basis until the position is filled or closed.

CyberCoders is proud to be an Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, status as a crime victim, disability, protected veteran status, or any other characteristic protected by law. CyberCoders will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and local law, including but not limited to the Los Angeles County Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. CyberCoders is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please contact a member of our Human Resources team to make arrangements.