Business Development & Field Innovation Manager

Motorola Solutions Inc; United States; On-site; USD 90,000 - 130,000; Full time

Job summary

Motorola Solutions Applied Technology seeks a forward-thinking Business Development & Field Innovation Manager to drive growth across the GTM portfolio. You will scale field service capabilities, lead funded training and demonstrations, and channel frontline feedback into IR&D requirements.

You'll work with defense and mission-critical customers, field service reps, and engineering teams across Motorola Solutions and its partners to accelerate customer value and revenue opportunities.

Qualifications

• Education & Experience: Bachelor's degree in Engineering, Systems Engineering, Business, or a related technical discipl

Responsibilities

• Field Service Engineering Expansion & Paid Experiments: Drive paid field experiments to convert pilots into revenue-generating, customer-funded field evaluations.
• FSR Team Collaboration: Partner with Field Service Representatives to identify new operational use cases and field validation scenarios.
• Operational Validation: Oversee field testing and validation of equipment in complex, contested, or harsh environments.
• Manufacturer Training Program: Establish, launch, and manage a standardized training curriculum for customers and operators.
• Enablement Ecosystem: Build training pipelines that improve adoption and generate recurring service revenue.
• Tactical Demonstrations: Lead funded field events, live demonstrations, and customer capability exercises.
• Customer-Centric Innovation: Capture real-time pain points and unfulfilled needs during events.
• IR&D Alignment: Translate customer feedback into strategic requirements for future IR&D projects.
• Cross-Company Integration: Drive joint solutions across defense portfolio with partner companies.

Skills

Field Service Engineering

Technical Enablement

Training Development

Sales Enablement

Cross-Portfolio Collaboration

Education

Bachelor's degree in Engineering, Systems Engineering, Business, or a related technical discipl

Job description

Company Overview

At Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that's critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future.

Department Overview

Our Applied Technology organization puts some of Motorola Solutions' brightest minds on unique, highly challenging projects. Based on decades of experience with our customers, we apply leading-edge technologies to support security and safety throughout the world. We engineer our products from start to finish and manufacture them in-house. We're known for low volume and high capability with focused specialization in areas including software-defined radios, advanced antenna solutions, artificial intelligence and machine learning, reverse engineering, cybersecurity, signals intelligence and more. We can't tell you much more about what we do, but we can tell you it's amazing.

Job Description

Motorola Solutions Applied Technology is seeking a forward-thinking, technically grounded Business Development & Field Innovation Manager to drive growth and market expansion across our Go-To-Market (GTM) portfolio. Unlike traditional sales or business development positions, this role bridges business strategy, hands-on field engagement, customer-led innovation, and cross-portfolio technology integration. You will focus on scaling field service engineering capabilities, establishing formal funded customer-facing training programs, leading tactical field demonstration events, and channeling frontline operational feedback into next-generation Internal Research & Development (IR&D) requirements.

In this role, you will work directly with defense and mission-critical end customers, field service representatives (FSRs), Business Development and product development engineering teams across Motorola Solutions and its family of companies.

Key Responsibilities

1. Field Service Engineering Expansion & Paid Experiments
   • Drive Paid Field Experiments: Develop strategies to convert pilot projects, trials, and tactical experiments into revenue-generating, customer-funded field evaluations.
   • FSR Team Collaboration: Partner closely with Field Service Representatives (FSRs) to identify new operational use cases, test environments, and field validation scenarios for mission-critical technology.
   • Operational Validation: Oversee field testing and validation of Motorola Applied Tech equipment in complex, contested, or harsh operational environments to prove real-world capability.
2. Technical Enablement & Training Development
   • Manufacturer Training Program: Establish, launch, and manage a standardized manufacturer training curriculum for end customers and technical operators across all Applied Tech GTM products.
   • Enablement Ecosystem: Build training pipelines that improve customer adoption, increase product proficiency, and generate recurring service/training revenue streams.
3. Sales Enablement & Strategic Field Events
   • Tactical Demonstrations: Lead, organize, and execute high-impact funded field events, live operational demonstrations, and customer capability exercises designed to accelerate sales pipelines.
   • Customer-Centric Innovation: Work alongside defense and government end users during field events to capture real-time operational pain points, feedback, and unfulfilled mission needs.
4. IR&D Alignment & Cross-Company Integration
   • Requirements Translation: Bridge customer operational feedback directly to engineering teams to draft strategic requirements for future IR&D projects.
   • Cross-Portfolio Integration: Drive joint solutioning and cross-development across the broader Motorola Solutions defense portfolio-integrating technologies from Silvus Technologies (tactical MIMO radios), D-Fend Solutions (counter-UAS systems), CRFS (spectrum monitoring & RF intelligence), and Applied Tech.
   • Defense Strategy Alignment: Act as a central point of contact to harmonize defense customer needs and mission objectives across all Motorola Solutions business units.
   • Expanded Paid Field Programs: Consistent growth in customer-sponsored field evaluations and paid engineering trials.
   • Scalable Training Ecosystem: A fully operational manufacturer training program that drives customer self-sufficiency and recurring revenue.
   • Engineering-to-Market Synergy: Direct line of sight from customer field observations to funded IR&D concepts and integrated cross-company product roadmaps.
   • Strong Defense Relationships: Positioned as a trusted technical advisor to defense end-users and tactical operators.

Required Qualifications & Background:

Education & Experience: Bachelor's degree in Engineering, Systems Engineering, Business, or a related technical discipl