Business Development Country Lead – LATAM Growth

0100 Mass General Brigham Incorporated; Somerville (MA); On-site; USD 124,000 - 181,000; Full time

Benefits offered by this job

Comprehensive benefits

Career advancement opportunities

Differentials and bonuses

Recognition programs

Job summary

Mass General Brigham Incorporated seeks a Country Lead – LATAM Growth to develop and execute growth strategies across priority Latin American markets. This role builds a sustainable multi‑year pipeline, expands referral pathways, and strengthens relationships with payers, employers, and partners.

Travel monthly within LATAM; remote work is allowed with on‑site needs in Somerville, MA. Responsibilities include leading country-specific BD plans, aligning with Clinical Operations and Payer

Qualifications

• Bachelor's degree in Healthcare Administration, Business or related field required.
• Fluency in Spanish strongly preferred.
• 5+ years in healthcare communications or growth roles.
• Experience with hospital systems or academic medical centers is a plus.

Responsibilities

• Lead country-specific business development plans to grow MGBI’s LATAM growth efforts.
• Build and maintain relationships with providers, payers, and international partners.
• Drive outreach and partnership growth, including referral network expansion.
• Collaborate with internal teams to align strategy and execution.
• Track performance using CRM data and market insights.

Skills

Spanish fluency

Stakeholder management

Strategic planning

CRM Salesforce

Communication skills

Education

Bachelor's degree in Healthcare Administration, Business or related field

Tools

Salesforce CRM

Job description

Site: Mass General Brigham Incorporated Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

The Country Lead – LATAM Growth is responsible for developing and executing MGBI’s growth strategy across priority Latin American markets. The role focuses on building a sustainable, multi-year pipeline that drives incremental patient volume, revenue, and margin expansion. As the in-region representative, this position strengthens MGBI’s market presence by establishing and managing relationships with payers, insurers, employers, brokers, alumni networks, and other customer segmentations. The role is accountable for expanding referral pathways, identifying and evaluating new market entry opportunities, expanding advisory partnership opportunities, and prioritizing growth initiatives aligned with financial performance objectives.

Essential Functions

• Lead the development and execution of country-specific business development plans to grow MGBI’s businesses. Serve as the institutional expert on market(s). Develop and manage a rolling outreach and engagement calendar, including regular in-region visits by MGB leadership and key international stakeholders.
• Lead the development and execution of country‑specific business development plans and serve as the institutional market expert.
• Build and maintain strong relationships with key stakeholders, including providers, payers, brokers, and international partners.
• Drive strategic outreach and partnership growth, including referral network expansion and targeted engagement with decision‑makers.
• Translate clinical innovations and service line developments into actionable market strategies and compelling communication for external audiences.
• Collaborate closely with internal teams (Clinical Operations, Payer Relations, Marketing, Advisory, TP) to align strategy, messaging, and partnership execution.
• Establish structured feedback loops with clinical stakeholders to refine engagement strategies and strengthen internal collaboration.
• Leverage CRM and data insights to track performance, analyze trends, manage risks, and ensure business development objectives are met.

Qualifications

• Bachelor's Degree in Healthcare Administration, Business or related field of study required
• 5+ years of experience in healthcare communications, strategic outreach, or a related healthcare business development role required
• 1+ years of experience in a large hospital system, academic medical center, or complex care environment.
• Familiarity with customer service or hospitality standards in healthcare preferred
• Fluency in Spanish strongly preferred

Knowledge, Skills and Abilities

• Strong understanding of healthcare systems, referral patterns, and clinical service lines.
• Excellent interpersonal and communication skills, with the ability to navigate clinical and administrative settings.
• Strategic thinker with the ability to synthesize complex information and communicate clearly.
• Demonstrated ability to lead through influence in a matrixed environment and foster strong, collaborative relationships across clinical, operational, and strategic departments.
• Exceptional relationship-building and influencing skills across multidisciplinary teams.
• Highly organized, self-directed, and able to manage multiple initiatives concurrently.
• Proficiency in Microsoft Office Suite and Salesforce CRM tools.

Working schedule

Full time, Monday - Friday eastern standard business hours.

Travel is required once per month for meetings within the LATAM market regions. Onsite required due to business needs at Assembly Row in Somerville, MA. Remote hours require a quiet, secure, HIPAA-compliant working station.

Additional Job Details

• Remote Type: Remote Work
• Location: 399 Revolution Drive
• Scheduled Weekly Hours: 40
• Employee Type: Regular Work Shift Day (United States of America)
• Pay Range: $124,342.40 - $180,897.60/Annual
• Grade: 9

In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth.

EEO Statement: 0100 Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Combat disease. Hold a hand. Help people. Impact the world.

Mass General Brigham is a passionate, welcoming community where minds meet caring hearts. Come be a part of the world’s most powerful force in medicine, where every role is important in changing lives. Are you ready? Our history includes New England hospitals founded over 200 years ago, some of the first and most prestigious hospitals in the world. Built on the legacy of two leading academic medical centers, we’re more than a system—we’re leaders in the practice of medicine. Mass General Brigham is committed to serving the community. We are dedicated to enhancing patient care, teaching and research, and taking a leadership role as an integrated health care system. We recognize that increasing value and continuously improving quality are essential to maintaining excellence.