Business Development - Community Liaison - Full Time

Georgetown Behavioral Health Institute; Georgetown (TX); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) plan

Paid time off

Pet Insurance

Identity Theft protection

Job summary

A healthcare facility in Georgetown is seeking a full-time Community Liaison to assist in implementing business initiatives and marketing services. Candidates should have a bachelor's degree in marketing or related field and at least 3 years of experience in healthcare marketing or community relations. This role requires excellent communication skills and the ability to build relationships. Benefits include medical, dental, vision, and paid time off.

Qualifications

• 3 years in healthcare marketing and/or community relations preferred.
• Experience in behavioral health is a plus.
• Must pass background check and drug screen.

Responsibilities

• Assist in identifying and evaluating new services and programs.
• Conduct various internal and external activities for department.
• Maintain the database system associated with sales activities.

Skills

Bilingual (English/Spanish)

Excellent written and verbal communication skills

Ability to problem solve

Ability to build relationships

Education

Bachelor's degree in marketing or related field

High School diploma/GED

Job description

Business Development - Community Liaison - Full Time

Come join our team as a Community Liaison. This position assists in the design, plan, and implementation of our new Business and Industry initiatives designed to advance the marketing plans and services of the hospital.

Responsibilities

• Assists in identifying and evaluating new services and programs shared with administration after listening to customer feedback
• Assists in researching and gathering information and materials to develop public relations, marketing and other hospital communication projects
• Assists in planning, organizing and conducting various internal and external activities for department such as facility tours, health fairs, open houses, networking events, etc
• Prepares strategic plans on a quarterly basis
• Performs related duties, as requested
• Demonstrates effective prospecting and qualifying skills
• Demonstrates effective use of the SALES process with existing and prospective referral sources
• Asks for business referrals in each encounter
• Successfully meets sales team standards, including mix of scheduled appointments, cold calling, follow-ups, and discharge information drop-offs
• Maintains the data base system associated with sales activities
• Participates in ongoing self-study training of product knowledge and competitive offerings
• Takes responsibility for training for personal development
• Actively supports the company's ongoing referral communication and development program
• Maintains positive working relationships within the industry and with other key agents of the company
• Supports the company's and department financial goals
• Performs related duties, as requested
• Upholds the Organization's ethics and customer service standards
• Flexible to work in Call Center when needed

Requirements

• Education: Bachelor's degree in marketing or related field or five years relative experience preferred. High School diploma/GED required
• Required Licenses: None
• Experience: 3 years in healthcare marketing and/or community relations, preferably in behavioral health. Must possess excellent written and verbal communication skills. Ability to take initiative, problem solve and follow through appropriately.
• Additional: Bi-lingual (English/Spanish) preferred
• Knowledge, Skills & Abilities:
  • Communicate effectively with a variety of individuals and function calmly in situations, which require a high degree of sensitivity, tact, and diplomacy. Provide prompt, efficient, and responsive service
  • Ability to exercise appropriate judgment in answering questions and releasing information; analyze and project consequences of decisions and/or recommendations.
  • Excellent written and oral communication English skills; skills in facilitating and/or co-facilitating process-oriented and didactic groups
  • Ability to read, analyze, and interpret general business materials, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, proposals and grant submissions. Ability to effectively present information both electronically and in person and respond to questions from clients, customers and the general public
  • Ability to solve practical problems and deal with a variety of variables in situations where only limited standardization exists. Ability to interpret a variety of instructions. Ability to effectively plan sales strategy. Ability to negotiate and build relationships
• Screening: Must successfully pass background check, drug screen, physical, and be able to provide positive employment references.

Physical Demands

With or without reasonable accommodations, must be able to stoop, kneel, crouch, reach, stand for sustained period of time, walk, pull, lift, raise and move objects from position to position (up to 50 lbs.), finger grasp; feel sizes, shapes, temperatures, and textures; express or exchange ideas orally and potentially loudly, accurately, or quickly; visually detect, determine, perceive, identify, recognize, judge, observe, inspect, assess; perceive the nature of sound with or without correction; perform repetitive motions of the wrist, hands, or fingers. Light work most of the time, exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently; and occasionally medium work, that is exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently.

Benefits

Full-time employees are eligible for medical, dental, vision, company paid disability, 401(k) and a generous amount of paid time off. We also offer Pet Insurance, Identity Theft protection, and other benefits for selection.

Equal Opportunity Statement

Georgetown Behavioral Institute is an Equal Opportunity/Affirmative Action employer and makes employment decisions exclusively on the basis of merit. We prohibit unlawful discrimination based on race, color, creed, sex, religion, age, national origin or ancestry, physical or mental disability, veteran status, marital status, medical condition including genetic characteristics, sexual orientation, gender identity, gender expression, transitioning status, or any other category protected by federal, state, or local laws.