Business Development Representative

Harboroaks; Wilmington (NC); On-site; USD 45,000 - 65,000; Full time

Job summary

Harboroaks is seeking a referral-source development specialist to expand physician and key non-physician referrals and streamline admissions.

You will build relationships with hospitals, discharge planners, social workers and care teams, while educating stakeholders about programs and services. Travel to communities is required, and Salesforce analytics help plan outreach initiatives.

Qualifications

• Two or more years of experience in sales and/or marketing.
• Bachelor's degree preferred in Marketing or related health or social services field.

Responsibilities

• Collaborate with discharge planners, social workers, case managers, physicians and management to generate referral sources.
• Develop strong relationships with key referral sources.
• Identify opportunities for partnering and growth.
• Manage leads from referral sources and ensure efficient admissions process for clients.
• Increase the number of referral sources within a facility (physicians, social workers, discharge planners).
• Coordinate with clinical assessment team on referrals for admission based on services provided.
• Educate patients, families, community and other referral sources on programs and amenities provided within facility.
• Travel frequently within the community to schedule meetings and develop contacts/referral sources.
• Document referral sources in the contact management system (e.g., Salesforce).
• Create outreach initiatives to communicate facility mission with referral sources through multiple channels.

Skills

Sales

Marketing

Communication

Education

Bachelor's degree in Marketing or related field

High school diploma or equivalent

Tools

Salesforce

Job description

Overview

Purpose statement: Expand lines of service as defined by management by developing and retaining referrals from physicians and other key non-physician referral sources.

Responsibilities

ESSENTIAL FUNCTIONS:

• Collaborate closely with hospital discharge planners, social workers, case managers, physicians and management, as well as provide education staff to generate referral sources.


• Develop strong relationships with key referral sources.


• Identify opportunities for partnering and growth.


• Manage leads from referral sources and ensure efficient admissions process for clients.


• Increase the number of referral sources within a facility such as with physician, social workers and discharge planners.


• Coordinate with clinical assessment team on referrals for admission based on the services provided by the facility.


• Educate patients, families, community and other referral sources on programs, services and amenities provided within facility.


• Coordinate the completion of admission process and ensure appropriate resources are obtained.


• Travel frequently within community, scheduling meetings and developing contacts/referral sources.


• Document referral sources within appropriate contact management system.


• Develop events and educational forums that demonstrate programs and provide an opportunity to identify potential referral sources.


• Maintain existing referral relationships.


• Utilize analytic tools, such as Salesforce, to effectively plan and evaluate activity to optimize results.


• Represent facility in professional forums and communicate mission in all outreach interactions.


• Create outreach initiatives that will regularly communicate facility mission with referral sources through phone, email, e-blast, written notes, events, networking and other professional activities.


• Provide the facility or receiving team with appropriate information to facilitate admission when necessary.


• Create outreach initiatives that will ensure regular communication with top referral sources through phone, email, e-blast, written notes, events, networking and other professional activities.

OTHER FUNCTIONS:

• Perform other functions and tasks as assigned.

Qualifications

EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:

• High school diploma or equivalent required. Bachelor s degree in Marketing or related health or social services field preferred.


• Two or more years a0experience in sales and/or marketing required.

LICENSES/DESIGNATIONS/CERTIFICATIONS:

• Must have and maintain a valid driver's license, main

We are committed to providing equal employment opportunities to all applicants for employment regardless of an individual’s characteristics protected by applicable state, federal and local laws.