Business Development Center Representative

Hubler Automotive Group; Taylorsville (IN); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Medical, Dental & Vision

Life Insurance

401K

Paid vacation

Paid sick days

Job summary

A leading automotive group in Indiana is seeking a Business Development Center Representative to facilitate customer interactions and provide initial product information. The role involves answering inquiries via phone, email, and live chat while utilizing CRM systems daily. Ideal candidates bring previous customer service experience and a team player attitude. Comprehensive benefits including medical, dental, vision, and a 401K plan are offered.

Qualifications

• At least one previous role based in strong customer service experience.
• Must have strong computer skills.
• Willing to submit to a pre-employment background check and drug screen.

Responsibilities

• Answer customer calls and establish follow-ups with sales appointments.
• Respond quickly to inquiries using email, phone and live chat scripts.
• Utilize CRM tracking system daily.

Skills

Customer service experience

Strong computer skills

Team player attitude

Enthusiastic personality

Job description

Overview

Join to apply for the Business Development Center Representative role at Hubler Automotive Group.

Do you love working with new technologies and innovative products? We are seeking energetic individuals to join our unique and fast-paced Business Development Team. This is a great opportunity to start your career in retail automotive and familiarize yourself with the entire dealership experience. In this role, you will be the link between the buyer and their future vehicle. You will assist the customer with questions regarding the company, perspective vehicles, and their ability to purchase. You will learn about all of the newest vehicles and technologies on the market. We have an in-house training team dedicated to your success; offering online and in-store training programs with our manufacturers.

Location: Taylorsville, IN

Responsibilities

• Answer customer calls and establish follow-ups with sales appointments
• Respond quickly to internet, phone and live chat inquiries using email, phone and live chat scripts and templates
• Provide customers with initial product information and direct them to the appropriate dealership resources
• Present initial financing options based on customer needs
• Follow up with leads that are not ready to make an appointment or no-show
• Participate in team and process development sessions - keeping positive relationships with teammates, sales teams and dealership management
• Utilize CRM tracking system daily

Qualifications

• At least one previous role based in strong customer service experience
• Team player attitude
• Prompt and courteous
• Enthusiastic personality
• Must have strong computer skills
• Willing to submit to a pre-employment background check and drug screen

Benefits

• Medical, Dental & Vision
• Life Insurance
• Long-Term & Short-Term disability
• 401K
• Paid vacation
• Paid sick days
• Great pay and be part of Indiana's GIANT Automotive Family