Business Development Associate

Infinity Group; Hartford (CT); On-site; USD 60,000 - 80,000; Full time

Job summary

A leading architecture and construction firm in Hartford, Connecticut is seeking a Business Development Associate to support the growth of client relationships. In this role, you will engage with potential clients, lead outreach efforts via calls and emails, and manage CRM operations. The ideal candidate should have at least three years of relevant experience and an associate degree or specialized training. Physical capabilities are required for occasional site visits.

Qualifications

• Minimum 3 years of prior relevant industry experience.
• Education: Associate degree or specialized training beyond high school.

Responsibilities

• Lead information and data verification.
• Perform initial outreach with calls and personal emails.
• Ongoing updates to all opportunities in CRM.

Skills

Problem-solving

Client communication

Data management

Team collaboration

CRM proficiency

Education

Associate degree or specialized training

Tools

CRM Software

Job description

Infinity Group is a design-driven architecture and construction firm. We guide those responsible for developing next-generation workspaces across the US, using a methodology that offers clients critical insight and control over their projects at every step, resulting in an elevated process and final product.

Summary

The role of a Business Development Associate at Infinity Group entails supporting the growth of client relationships. This involves assisting with identifying new opportunities, engaging with potential clients, and contributing to the expansion of the company's client base. The Business Development Associate plays a crucial role in driving business development efforts.

Your Knowledge and Skills

• Assist in planning and achieving day‑to‑day objectives, contributing to task allocation within the team.
• Identify, define, and address complex problems through logical analysis, finding innovative solutions.
• Check and correct issues in existing systems and processes, ensuring smooth operations.
• Collaborate with internal resources and experts to meet client needs, assisting in managing client communications.
• Participate in client strategy discussions, providing input and support for problem‑solving and service development.
• Exercise discretion in issue resolution, with moderate oversight from the Manager for non‑routine situations.
• Work as part of the team, providing support to higher‑level professionals, and learning from their guidance and feedback.
• May assist in onboarding and training new team members, under the supervision of higher‑level employees.
• Education: Associate degree or specialized training beyond high school (e.g., technical/vocational programs).
• Minimum Experience: At least 3 years of prior relevant industry experience.

Your Responsibilities

• Lead information and data to be verified and understood.
• Connect with Lead on LinkedIn and understand recent activity and personality type.
• Perform initial individual reach outs with calls and personal emails, logging call types and details into CRM and recording all emails.
• Add or adjust CRM data based on information received during individual reach outs.
• Perform post‑presentation individual reach outs with calls and personal emails for maintaining top‑of‑mind awareness, logging call types and details into CRM and recording all emails.
• Convert lead to Account and Contact in CRM based on lead having an opportunity and/or a face‑to‑face meeting.
• Create opportunity in CRM with all required data fields.
• Perform initial individual LinkedIn invites and continued messaging based on response.
• Ongoing updates to all opportunities in CRM to ensure current accurate pipeline, including Handover Date and Decision Date up to the point of a QQO.

How we Measure Your Success

• Value of Research Leads
• Value of Hot Leads
• Number of End User Meetings
• Number of Networking Meetings
• Quality Quoting Opportunity Handover – Repeat Clients
• Quality Quoting Opportunity Handover – New Clients

Physical Requirements

• Must be able to lift a minimum of 15 lbs. unaided.
• Must be able to sit for long periods of time, stand, reach, bend.
• Be able to visit job sites during construction on occasion.
• Must be willing to maintain all CDC guidelines.