Business Development Area Manager

Chandler Chamber of Commerce; Mesa (AZ); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

401(k)

Health insurance

Life insurance

Paid time off

Vision insurance

Job summary

The Chandler Chamber of Commerce is seeking a Business Development Area Manager to research new business opportunities, recruit clients, and keep current members engaged. This is a full-time salaried role with comprehensive benefits including health, dental, vision, life insurance, 401(k), disability coverage, paid holidays and PTO.

Responsibilities include member recruitment, retention, advertising sales, and invoicing accuracy, with opportunities to liaise with committees and participate in

Qualifications

• High School Diploma or bachelor’s in Sales/Business/Marketing preferred plus 3+ years B2B or service sales.
• Association or chamber of commerce experience preferred.
• Knowledge of marketing strategy, sales techniques, and CRM concepts.
• Customer service standards and protocols.

Responsibilities

• Recruits new members through phone and in-person prospecting and closes sales.
• Retains current members with targeted services and programs.
• Sells advertising and sponsorships for Chamber outlets (eMagazine, events, website, maps).
• Ensures applications and invoicing are completed accurately and timely.
• May serve as staff liaison to Chamber committees.
• Participates in meetings and events as assigned.
• Performs additional duties as required.

Skills

Persuasion

Member services

Initiative

Understanding info

Customer service

PC & phone skills

Relationship building

Written communication

Bilingual preferred

Education

High School Diploma

Bachelor’s in Sales/Business/Marketing

Tools

CRM software

Spreadsheet software

Customer tracking software

Job description

The Chandler Chamber of Commerce is a recognized leader in business, community and economic development. Due to our rapid growth, an exciting opportunity awaits the right candidate. This is a dynamic, fast-paced and friendly environment that will suit an energetic and strategic thinker with solid networking and communication skills. This is an opportunity to join a respected company in the region.

As a Business Development Area Manager, you’ll work as a trusted and integral team member responsible for researching new business opportunities, finding new clients and keeping the current business membership engaged. This is a challenging role that will deliver great rewards to the right applicant.

This is a full-time salaried position with benefits including health, dental, vision, life insurance, 401(k), short and long-term disability, paid holidays and PTO.

Primary Duties & Responsibilities

The following duties are not intended to serve as a comprehensive list of all duties performed by all employees in this classification, only a representative summary of the primary duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties.

• Recruits new members through telephone and in-person contact; completes prospecting calls, provides membership materials, answers questions, and closes sales.
• Retains current members through regular contact, provision of specific member services and programs.
• Sells advertising & sponsorships for various Chamber outlets such as the eMagazine, events, website, relocation packets, maps, etc.
• Ensures new member and renewing member applications and invoicing are completed correctly and within time limits.
• May serve as a staff liaison to Chamber committees or groups as assigned.
• Participates in meetings and other events as assigned.
• Completes all other duties as assigned or required.

Performance Measures

• Timeliness of response/processing
• Number of prospect calls/visits
• Number of retentions calls/visits
• Number of new members
• Cost reduction or containment within area of responsibility
• Increase in Knowledge/Skills such as social media, small business needs and overall Chamber operations.

Minimum Qualifications

High School Diploma or bachelor's degree in Sales, Business, Marketing or related field preferred AND three year’s B2B or service provider sales experience; OR an equivalent combination of education and experience. Association or chamber of commerce experience preferred.

Required Knowledge

• Principles and methods for showing, promoting, and selling products or services
• Marketing strategy and tactics, sales techniques, and sales control systems
• Business and personal computers, and customer tracking and spreadsheet software applications
• Customer service standards and protocols

Required Skills

• Persuading others to change their minds or behavior or accept alternate viewpoints
• Actively looking for ways to help people and provide services and programs to meet member’s needs
• Using initiative and independent judgment within established procedural guidelines
• Understanding, and applying relevant information, rules, policies, procedures, and other forms of data
• Dealing tactfully and courteously with the public and others seeking information about the Chamber’s functions, membership, and activities
• Operating a personal computer utilizing specialized software and entering information into a computer system with speed and accuracy
• Operating a telephone for member communications
• Establishing and maintaining cooperative working relationships with co-workers and the public
• Effective verbal and written communications; bi-lingual preferred

Physical Demands/Work Environment

• Work is performed in a standard office environment
• Constant sitting, seeing, listening, and talking is required to perform the primary duties and responsibilities
• Frequent standing and walking are required to perform the primary duties and responsibilities
• Occasional driving, climbing, bending, kneeling, and carrying and lifting objects up to 25 pounds is required to perform the primary duties and responsibilities
• Must have reliable transportation
• Must be a U.S. citizen

Job Type: Full-time

Pay: $42,000.00 - $52,000.00 per year DOE

• 401(k)
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule: Monday-Friday; 8:00am-5:00pm

Work Location: In-Person