We are seeking a high-energy, results-driven Business Development and Sales Manager to lead our sales team and expand our market presence in the floral industry. This role requires a unique blend of leadership and direct sales execution. You will manage and mentor a dedicated team of up to 7 sales professionals while actively stepping onto the floor to drive revenue, handle high-volume inbound inquiries, and close key accounts. The ideal candidate has deep experience managing fast-paced sales pipelines, a passion for the floral market, and a hands-on management style that inspires a team to smash their targets.
Key Responsibilities
- Team Management: Lead, mentor, and motivate a team of up to 7 sales representatives to meet and exceed daily, weekly, and monthly sales goals.
- Coaching & Training: Conduct regular performance reviews, script coaching, and pipeline reviews to elevate the team’s closing ratios.
- Sales Culture: Foster a high-energy, collaborative, and target-driven environment on the sales floor.
- Relationship Management: Cultivate, expand, and maintain strategic partnerships with funeral directors and funeral homeowners.
- Strategic Partnerships: Proactively identify, pitch, and secure new corporate accounts.
- KPI Accountability: Set clear monthly, quarterly, and annual sales quotas, monitoring team metrics to ensure target attainment.
- Cross-Functional Collaboration: Coordinate with marketing, product development, and customer service teams to address specific client needs.
Inbound Sales & Revenue Generation
- Inbound Management: Directly manage high-value inbound sales inquiries, large event/corporate consultations, and call center sales.
- Closing Key Accounts: Act as the "closer" for complex or high-revenue floral accounts, ensuring maximum conversion of incoming leads.
- Retention & Growth: Nurture relationships with repeat B2B buyers (e.g., event planners, retail florists, hotels, corporate clients) to secure ongoing recurring revenue.
Business Development & Strategy
- Market Expansion: Identify and capture new business opportunities through localized outreach, networking and digital channels.
- Product Alignment: Work closely with procurement and design teams to align sales strategies with seasonal floral inventory and market trends.
Required Qualifications
- Experience: 3-5+ years of sales experience, with a proven track record of managing a sales team (experience in the floral, wholesale produce, horticulture, or event industries is a plus).
- Leadership Style: Hands-on leader who leads by example and is comfortable contributing directly to sales volumes alongside their team.
- Skills: Exceptional emotional intelligence, excellent communication, customer service, and consultative selling skills, and team accountability.
- Industry Knowledge: Familiarity with floral products, perishables management, and seasonal industry lifecycles is a massive plus.
- Tools: Proficiency with POS systems, floral industry CRM software, and inventory management tools.
What We Offer
- $50,000 base salary plus a competitive uncapped performance-based bonus structure.
- 401K/IRA match up to 4%
- Paid Time Off (PTO) and holiday pay.
- 50% discounts on In Bloom floral purchases.