Business Development Agent

Astro Ford; St. Gabriel (LA); Vor Ort; USD 30.000 - 52.000; Vollzeit

Benefits dieser Stelle

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Career Growth Opportunities

Retirement Plan

Paid Time Off (PTO)

Zusammenfassung

Astro Ford in Louisiana is seeking a motivated Business Development Agent to engage customers by phone, email, text, and chat, schedule appointments, and provide timely information. No automotive experience required; training provided.

You will use our CRM daily, build relationships, and support dealership sales goals with a positive, team-oriented attitude. Join a family-owned dealership that values energy, reliability, and growth.

Qualifikationen

• Customer service experience preferred.
• Automotive knowledge is a plus, but we'll train the right person.
• Strong communication and computer skills.
• Comfortable speaking with customers by phone, email, text, and chat.
• Excellent teammate with a collaborative attitude and eagerness to improve.
• Positive, motivated, and growth-oriented mindset.

Aufgaben

• Connect with customers by phone, email, text, and live chat.
• Answer calls and schedule sales appointments.
• Provide quick, professional responses to inquiries.
• Follow up with internet leads, calls, and chat inquiries.
• Guide customers to the right dealership resources and teams.
• Maintain consistent communication through the sales process.
• Support dealership goals with collaboration across teams.

Kenntnisse

Customer service

Strong communication

Computer skills

Phone, email, text, chat

Team player

Motivated, coachable

Tools

CRM system

Jobbeschreibung

Job Description

Job Description

As a family-owned and operated dealership serving D'Iberville and the Mississippi Gulf Coast, we believe our people are the heart of everything we do. We are committed to creating a positive, team-oriented workplace where employees feel supported, valued, and encouraged to grow. We're looking for energetic, motivated, and people-focused individuals who love helping customers and thrive in a fast-paced environment. If you bring a positive attitude, strong communication skills, and a drive to succeed, we want to meet you! The ideal Business Development Agent is friendly, dependable, tech-savvy, and enjoys helping customers. This person is comfortable working in a fast-paced environment, following up consistently, and creating a positive experience from the very first interaction. You do not need to have automotive experience to be successful in this role. If you are motivated, coachable, and excited to grow with a supportive dealership team, we would love to meet you.

Responsibilities

• Connect with customers by phone, email, text, and live chat.
• Answer customer calls and schedule sales appointments.
• Create a great first impression by responding quickly and professionally to customer inquiries.
• Respond to internet leads, phone calls, and live chat inquiries.
• Provide customers with initial product information and direct them to the appropriate dealership resources.
• Help customers find the right department, vehicle information, or team member to assist them.
• Follow up with potential buyers who are not ready to make an appointment.
• Follow up with customers who missed or no-showed appointments.
• Maintain consistent communication with customers throughout the sales process.
• Work closely with our sales and management teams to support dealership goals.
• Participate in team and process development sessions.
• Build positive relationships with teammates, sales teams, and dealership management.
• Use our CRM system daily to track customer interactions, appointments, and follow-up activity.
• Bring energy, positivity, and professionalism to every customer experience.

Requirements

• Customer service experience preferred.
• Automotive knowledge is a plus, but we'll train the right person.
• Strong communication and computer skills.
• Comfortable speaking with customers by phone, email, text, and chat.
• Excellent teammate with a collaborative attitude and eagerness to improve.
• Team player mentality with a positive attitude.
• Motivated, dependable, and eager to grow.
• Prompt, courteous, and professional demeanor.
• Positive, hardworking personality.
• Strong attention to detail and ability to stay organized.
• Valid driver's license required.

Benefits

• Health Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• Disability Insurance
• Career Growth Opportunities
• Retirement Plan
• Paid Time Off (PTO)