Business Development Agent

Priority Nissan; Newport News (VA); On-site; USD 35,000 - 50,000; Full time

Job summary

Join Priority Nissan as a BDC Agent in Newport News, Virginia. We seek motivated individuals with a positive attitude and customer service experience to enhance our Buying Center. Enjoy a flexible work environment with training provided. Full-time employees benefit from an excellent compensation package, including health and dental insurance, 401K, and opportunities for advancement.

Benefits

401K/Profit Sharing

Health/Dental

Vacation/Sick Leave

Professional Atmosphere

Opportunity for Advancement

Monthly birthday and anniversary events

Yearly sales Top Gun trip

Yearly company-wide celebration

Qualifications

• At least one previous customer service role.
• Excellent teammate with a collaborative attitude.
• Strong computer skills.

Responsibilities

• Answer customer calls and follow up with sales appointments.
• Respond promptly to internet, phone, and live chat inquiries.
• Utilize CRM tracking system daily.

Skills

Customer Service

Team Collaboration

Strong Computer Skills

Job description

BDC Agent with experience preferred for our Buying Center location - a growing market with good hours. Training is provided, and the environment is flexible and fun.

We seek individuals with a good attitude, willingness to learn, and the ability to be part of a small but important team.

Make your automotive career a priority by joining the team at Priority Automotive. Our dealerships are part of one of the most successful automotive groups in the country, with 21 dealerships across Hampton Roads, Washington D.C., and Roanoke. Join us on our journey to the top!

We represent top brands in the automotive industry, including:

• Acura
• Lexus
• Chevrolet
• Ford
• Infiniti
• Honda
• Hyundai
• Mazda
• Nissan
• Toyota
• Braunability

We offer an excellent compensation package for full-time employees, including:

• 401K/Profit Sharing
• Health/Dental
• Vacation/Sick Leave
• Professional Atmosphere
• Opportunity for Advancement
• Monthly birthday and anniversary events
• Yearly sales Top Gun trip
• Yearly company-wide celebration

Responsibilities

1. Answer customer calls and follow up with sales appointments.
2. Respond promptly to internet, phone, and live chat inquiries using email, scripts, and templates.
3. Provide customers with initial product information and direct them to the appropriate dealership resources.
4. Present initial financing options based on customer needs.
5. Follow up with leads that are not ready to make an appointment or have no-shows.
6. Participate in team and process development sessions, maintaining positive relationships with teammates, sales teams, and dealership management.
7. Utilize CRM tracking system daily.

Qualifications

• At least one previous customer service role.
• Excellent teammate with a collaborative attitude and eagerness to improve.
• Prompt and courteous demeanor.
• Positive and hardworking personality.
• Strong computer skills.
• Valid driver’s license.

We are an equal opportunity employer and prohibit discrimination/harassment based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law.