Business Development Agent

Nissan of Newport News; Newport News (VA); On-site; USD 35,000 - 45,000; Full time

Job summary

Join a leading automotive group as a BDC Agent in Newport News. This role involves customer interaction, responding to inquiries, and supporting sales teams. Enjoy a dynamic work environment with opportunities for advancement and excellent benefits.

Benefits

401K/Profit Sharing

Health/Dental

Vacation/Sick Leave

Professional Atmosphere

Opportunity for Advancement

Monthly birthday and anniversary events

Yearly sales Top Gun trip

Annual company-wide celebration

Qualifications

• At least one previous customer service role.
• Collaborative team player with a positive attitude.

Responsibilities

• Answer customer calls and follow up with sales appointments.
• Respond promptly to internet, phone, and live chat inquiries.
• Utilize CRM tracking system daily.

Skills

Customer Service

Team Player

Strong Computer Skills

Job description

BDC Agent with Experience Preferred

Location: Our Buying Center - growing market, good hours, training provided - flexible and fun.

Ideal candidate: Good attitude, willingness to learn, and a team player in a small but vital team.

About Us

Make your automotive career a priority by joining Priority Automotive. We are part of one of the most successful automotive groups nationwide, with 21 dealerships across Hampton Roads, Washington D.C., and Roanoke. Join us on our journey to the top!

We represent top automotive brands including:

• Acura
• Lexus
• Chevrolet
• Ford
• Infiniti
• Honda
• Hyundai
• Mazda
• Nissan
• Toyota
• Braunability

Benefits

We offer an excellent compensation package for full-time employees:

• 401K/Profit Sharing
• Health/Dental
• Vacation/Sick Leave
• Professional Atmosphere
• Opportunity for Advancement
• Monthly birthday and anniversary events
• Yearly sales Top Gun trip
• Annual company-wide celebration

Responsibilities

• Answer customer calls and follow up with sales appointments.
• Respond promptly to internet, phone, and live chat inquiries using email, scripts, and templates.
• Provide customers with initial product information and direct them to appropriate dealership resources.
• Present initial financing options based on customer needs.
• Follow up with leads not ready to make an appointment or who no-show.
• Participate in team and process development sessions, maintaining positive relationships with teammates, sales teams, and management.
• Utilize CRM tracking system daily.

Qualifications

• At least one previous customer service role.
• Collaborative team player with a positive attitude and eagerness to improve.
• Prompt, courteous, and professional demeanor.
• Positive, hardworking personality.
• Strong computer skills.
• Valid driver’s license.

We are an equal opportunity employer and prohibit discrimination or harassment based on race, color, religion, age, sex, national origin, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other protected characteristic under law.