Business Data Analyst & Salesforce Optimization Lead

Westinghouse; Houston (TX); On-site; USD 114,616,000 - 128,943,000; Full time

Benefits offered by this job

Health benefits

401(k) Savings Plan

Paid vacations

Job summary

Westinghouse is seeking a Business Analyst-Level 3 in Houston, TX for a 1-year contract (W-2). You will lead discovery sessions, document processes, and coordinate with Salesforce and technology teams to deliver enhancements. Strong experience in business analysis, project management, and process improvement is required.

Familiarity with AI and technology implementations is a plus. You will report to the onsite Manager and support user testing, training, and change management while driving

Qualifications

• Bachelor's degree in Business, Economics, Information Systems, or related field.
• 5+ years of experience in business process optimization, data governance.
• Familiarity with Salesforce and AI is beneficial.

Responsibilities

• Leads discovery sessions to identify needs, process gaps, and improvement opportunities.
• Documents current-state and future-state processes, workflows, requirements, user stories, acceptance criteria, and test scenarios.
• Coordinates with Salesforce and other technology teams to deliver system enhancements.
• Supports user acceptance testing, issue resolution, training, and change management activities.
• Identifies opportunities to use automation, artificial intelligence, and new technologies to improve operations and customer experience.
• Lead business analyst and project lead for customer experience, process, and technology improvements.
• Collaborate with partners to identify needs, document and evaluate current processes, recommend improvements, define requirements, and manage projects through implementation.

Skills

Salesforce

Business analysis

Project management

Process improvement

AI familiarity

Education

Bachelor's degree in Business, Economics, Information Systems, or related field

Tools

None

Job description

Westinghouse is seeking a Business Analyst-Level 3 in Houston, TX for a 1-year contract (W-2). You will lead discovery sessions, document processes, and coordinate with Salesforce and technology teams to deliver enhancements. Strong experience in business analysis, project management, and process improvement is required.

Familiarity with AI and technology implementations is a plus. You will report to the onsite Manager and support user testing, training, and change management while driving