Data Analyst (Business)

Westinghouse Electric Company; Canton (MA); On-site; USD 55,000 - 62,000; Full time

Benefits offered by this job

Health insurance

401(k) Savings Plan

Paid Vacations for Qualifying Position

Job summary

WECTEC Staffing Services is seeking a Business Analyst-Level 3 for a 1-year contract in Houston, TX. The role involves leading discovery sessions, documenting processes, and coordinating with Salesforce and tech teams to deliver enhancements.

You will support testing, training, and change management, and explore automation and AI opportunities to improve operations and customer experience. No direct reports; onsite manager reports to holder of role.

Qualifications

• Bachelor's degree in Business, Economics, Information Systems, or a related field.
• 11+ years of experience in business process optimization and data governance.

Responsibilities

• Leads discovery sessions to identify needs, gaps, and improvement opportunities.
• Documents current-state and future-state processes, workflows, requirements, user stories, acceptance criteria, and test scenarios.
• Coordinates with Salesforce and other technology teams to deliver system enhancements.
• Supports user acceptance testing, issue resolution, training, and change management activities.
• Identifies opportunities to use automation, artificial intelligence, and new technologies to improve operations and customer experience.
• Serves as business analyst and project lead for customer experience, process, and technology improvements.
• Works with partners to identify needs, document and evaluate current processes, recommend improvements, define requirements, and manage projects through implementation.

Job description

About the role

Location: Houston, Texas 77002

We are looking for a Business Analyst-Level 3 on behalf of our client. This is a 1-year contract assignment. (W-2) You will have experience in business analysis, project management, process improvement, and technology implementation. Familiarity with artificial intelligence is beneficial. Your role will involve Salesforce enhancements. You are familiar with Salesforce and comfortable coordinating with administrators, developers, and partners. You will also support other technology platforms, requiring technical skills for new systems. You will report to the onsite Manager. No direct reports.

Location: Houston, Texas 77002

1-year contract assignment. (W-2)

Key Responsibilities

• Leads discovery sessions to identify the needs, process gaps, and improvement opportunities.
• Documents current-state and future-state processes, workflows, requirements, user stories, acceptance criteria, and test scenarios.
• Coordinates with Salesforce and other technology teams to deliver system enhancements.
• Supports user acceptance testing, issue resolution, training, and change management activities.
• Identifies opportunities to use automation, artificial intelligence, and new technologies to improve operations and customer experience.
• You will be a business analyst and project lead for customer experience, process, and technology improvements.
• You will be a work with partners to identify needs, document and evaluate current processes, recommend improvements, define requirements, and manage projects through implementation.

Qualifications

• Education: Bachelor's degree in Business, Economics, Information Systems, or a related field required.
• Relevant Experience: 11+ years of experience in business process optimization, data governance.

Our Safety Pledge to You

If you are as committed to your success as we are committed to your safety, then this is the position for you! For us, our guiding principle has always been and will continue to be the safety of our people. It's that simple!

Why WECTEC Staffing Services

WECTEC Staffing Services delivers customer-focused solutions, offering everything from high-volume, cost-effective staffing to specialized niche roles, while maintaining best-in-class service. Our employees bring expertise across technical and corporate functions, supporting international contracts in over five countries. We invite you to explore opportunities within our distinguished global talent network.

WECTEC Staffing Services offers competitive pay to all of our employees. Additionally, most positions qualify for benefits including the following

• Comprehensive Health and Income Protection Benefits
• 401(k) Savings Plan
• Paid Vacations for Qualifying Positions

We are committed to transparency and equity in all our people practices. The base salary range for this position, which is dependent upon experience, qualifications and skills, is estimated to be $40.00/hr. to $45.00/hr.

WECTEC Staffing Services continues to successfully place professional and technical resources into key roles globally. You can learn more by visiting www.wectecstaffing.com

Equal Opportunity Employer including Veterans and Individuals with Disabilities