Duration: FTE
Location: NJ-New Brunswick, 100% Remote
Overview: Crew helps our clients deliver change through IT project delivery, business process improvement, and operational efficiency efforts. Our high-performing consultants are natural leaders who manage a wide range of responsibilities that vary from assignment to assignment. Our consultant training programs, investment in career development, and premier client portfolio ensure constant challenge and rapid growth for our employees. Crew process improvement associates measure and document customer satisfaction, cost and time reduction, and quality improvement processes and develop strategies to improve them.
Responsibilities
- Business Analysis and Process Support
- Support business and data-product teams in gathering, documenting, and organizing business requirements
- Interview business stakeholders and SMEs to understand current processes, pain points, business rules, and data needs
- Document current-state and future-state business processes, workflows, roles, and handoffs
- Develop process maps, requirements documentation, decision logs, and other working artifacts
- Identify gaps, dependencies, and areas requiring additional clarification or follow-up
- Help translate business needs into clear information that can be consumed by product, governance, modeling, and technical teams
- Project and Squad Enablement
- Provide flexible support across multiple data product squads based on workload, priorities, and delivery needs
- Coordinate meetings, workshops, action items, dependencies, and follow-ups across business and technical stakeholders
- Organize information and documentation to improve team visibility and execution
- Track open questions, decisions, risks, and outstanding actions and help drive them to closure
- Support preparation of stakeholder and leadership updates
- Assist with product documentation, readiness activities, and other delivery needs throughout the data-product lifecycle
- Communications and Knowledge Management
- Develop clear, concise communications for business stakeholders and data-product consumers
- Create presentations, email communications, FAQs, guides, and other enablement materials
- Build and maintain SharePoint sites, team repositories, and knowledge-management structures to make information easy to find and consume
- Organize documentation, templates and working materials across data-product squads
- Support stakeholder onboarding, change communications, and adoption activities as new data products and processes are introduced
Qualifications
- 3+ years of experience in business analysis, process analysis, project coordination, communications, change enablement, data/analytics initiatives, or related roles
- Demonstrated ability to quickly understand new business processes and translate complex information into clear documentation
- Strong organizational skills with the ability to manage multiple priorities across different teams
- Experience working with cross-functional business and technology stakeholders
- Strong written and verbal communication skills
- Ability to facilitate meetings, capture decisions and actions, and independently drive follow-up
- Strong Microsoft Office skills, including PowerPoint, Excel, and Teams
- Experience with SharePoint or similar collaboration and knowledge-management platforms
- Comfortable working in a data, analytics, or technology environment without needing to be deeply technical
Preferred Qualifications
- Experience supporting data, analytics, data governance, or data-product initiatives
- Experience with business requirements gathering, process mapping, and workflow documentation
- Experience developing stakeholder communications, presentations, or change/adoption materials
- Experience supporting Supply Chain, manufacturing, planning, sourcing, logistics, inventory, or related operational functions
- Familiarity with tools such as Jira, Confluence, Visio, Miro, or similar collaboration and process-documentation platforms
- Familiarity with data concepts such as data quality, metadata, data governance, reporting, or analytics
- Experience in MedTech, pharmaceutical, healthcare, or another complex enterprise environment
The salary range for this role is $62,000 to $85,000 or the hourly equivalent. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, Turnberry Solutions offers benefits such as a comprehensive healthcare package (medical, dental, vision), disability and group term life insurance, health and flexible spending accounts, a utilization bonus, 401(k) with match, flexible time off for salaried employees, parental leave for salaried employees, and flexible work arrangements (all benefits are subject to eligibility requirements). No matter where or when you begin a career with Turnberry, you'll find a far-reaching choice of benefits and incentives.
At Turnberry, we are committed to creating a positive and connected work environment for all and are fully invested in and focused on hiring and growing a diverse team of high performers. We believe that uniqueness in ideas, experiences, and backgrounds make us a better Turnberry: Turnberry is an Equal Employment Opportunity employer, and recruits, employs, trains, compensates, and promotes regardless of age, ancestry, family medical or genetic information, gender identity and expression, marital, military, or veteran status; national and ethnic origin; physical or mental disability; political affiliation; pregnancy; race; religion; sex; sexual orientation; and any other protected characteristics.
Americans With Disabilities Act (ADA)
Turnberry will provide reasonable accommodation with our application process upon request as required to comply with applicable laws. If you have a disability and require accommodation assistance in this application process, please send an email to our Human Resources department at turnberryhr@turnberrysolutions.com.