Business Continuity & Incident Management Specialist

ICE Clear Europe Limited; Northern (KY); Hybrid; USD 90,000 - 120,000; Full time

Job summary

Intercontinental Exchange, Inc. is seeking a Business Continuity Organization (BCO) Analyst to guide continuity and disaster recovery planning and testing across ICE's global infrastructure.

You will support incident response and participate in 24/7 operations to safeguard exchanges, clearing houses, and data services. The role requires expertise in BC frameworks, incident management tools, and cross-functional collaboration with Risk, Compliance, and Internal Audit teams.

Qualifications

• 3+ years in business continuity, disaster recovery, risk management, emergency management, or IT operations.
• Experience with BC/IR platforms such as ServiceNow, Everbridge, PagerDuty or similar.
• Familiarity with ISO 22301 and BC best practices.
• Bachelor’s degree or equivalent education/experience.
• Ability to work 24/7 and coordinate after-hours responses.

Responsibilities

• Execute and maintain BC plans, align with ICE regulatory frameworks.
• Support BIAs to identify critical processes, RTOs, dependencies.
• Maintain documentation in ServiceNow and other platforms with version control.
• Engage in incident/crisis management and routine exercises.
• Coordinate with Enterprise Risk Management, Internal Audit, and Compliance.
• Train stakeholders on incident response and BC procedures.

Job description

Intercontinental Exchange, Inc. is seeking a Business Continuity Organization (BCO) Analyst to guide continuity and disaster recovery planning and testing across ICE's global infrastructure.

You will support incident response and participate in 24/7 operations to safeguard exchanges, clearing houses, and data services. The role requires expertise in BC frameworks, incident management tools, and cross-functional collaboration with Risk, Compliance, and Internal Audit teams.