Business Communications Manager

Aquent; Foster City (CA); On-site; USD 120,000 - 170,000; Full time

Job summary

Aquent, in collaboration with a pioneering autonomous-mobility client, is seeking a strategic internal communications leader to partner with senior leaders and frontline teams across the organization.

You will drive end-to-end communications plans, enable change management, and translate complex priorities into clear narratives that align with company strategy. This role emphasizes storytelling, governance, and collaboration across AI-focused and operational groups.

Qualifications

• Bachelor’s degree and 5+ years in employee/internal or business communications.
• Excellent written and verbal communication for diverse audiences.
• Proven ability to build trusted relationships with executives and stakeholders.
• Comfort operating in a dynamic environment and leveraging AI tools to automate workflows.

Responsibilities

• Serve as the dedicated internal communications partner for key business groups.
• Develop end-to-end communication plans and playbooks aligning with company strategy.
• Lead change management communications for organizational shifts and tool rollouts.
• Uncover stories and wins to amplify at company-wide level.
• Establish governance models and innovate internal programs.
• Support initiatives like incident communications for operating teams.

Skills

Writing

Stakeholder management

Change management

Project management

Executive relationship building

AI workflow automation

Collaboration tools

Strategic thinking

Education

Bachelor’s degree in Communications/related field

Tools

Slack

Claude

Google Workspace

Confluence

Zoom Events

Job description

Are you ready to shape the narrative of a revolutionary industry that is redefining the future of personal transportation? We are seeking a dynamic, strategic internal communications leader to partner with our client—a pioneering force in autonomous mobility—in collaboration with Aquent. In this role, you won’t just share news; you will connect, inspire, and align a passionate, mission-driven workforce during a period of incredible growth and innovation. Your work will directly impact how teams collaborate, adapt to change, and celebrate milestones, making a lasting mark on a truly once-in-a-century technological journey.

The Opportunity

Our client is a visionary creator of next-generation transportation solutions, driven by a purpose to make personal mobility safer, cleaner, and more enjoyable for everyone. Partnering with Aquent, they are looking for strategic internal communications professionals to act as dedicated partners to key business groups. Whether you are focusing on supporting dynamic field operations and frontline teams or partnering with cutting-edge technical and artificial intelligence innovators, you will play a pivotal role in translating complex priorities into clear, compelling narratives that resonate deeply with the crew.

What You’ll Do

As a strategic communications partner, you will move fluidly between high-level strategy and detailed execution. You will build trusted relationships with senior leaders, establish communication frameworks, and find creative ways to bring the company’s mission to life. Your daily impact will include:

• Serving as the dedicated internal communications partner for key business groups, building trusted advisory relationships with leaders and their teams.
• Developing and managing end-to-end communication plans and playbooks that connect team priorities to the overarching company strategy.
• Leading change management communications for organizational shifts, leadership transitions, internal tool rollouts, and policy updates.
• Uncovering and crafting compelling stories and key wins from your supported departments to amplify at a company-wide level.
• Establishing communication governance models and bringing fresh, innovative thinking to evolving internal programs.
• Supporting specialized initiatives, such as incident communications for operational teams or strategic frameworks for technical and AI-focused groups.

What You’ll Bring

To thrive in this fast-paced, collaborative environment, you should bring a blend of strategic thinking, exceptional writing skills, and a proactive, relationship-first mindset. The ideal candidate possesses:

• A Bachelor’s degree and 5+ years of dedicated experience in employee, internal, or business communications.
• Exceptional written and verbal communication skills, with a proven ability to write clearly, concisely, and compellingly for diverse audiences.
• A track record of building trusted, collaborative relationships with executives and navigating complex stakeholder environments.
• Comfort operating in a dynamic, rapidly evolving environment where you can bring structure to ambiguity.
• Enthusiasm for leveraging modern AI tools to automate workflows and amplify communication impact.
• Strong project management skills, with the ability to deliver high-quality work under tight deadlines.
• Familiarity with modern collaboration and productivity tools, including Slack, Claude, Google Workspace, Confluence, and Zoom Events.

Bonus Points

While not required, these qualifications will help you stand out:

• Experience in the technology, manufacturing, or field operations industries.
• Experience communicating with frontline, deskless, shift-based, or contingent workforces.
• A background in crisis, incident, or highly technical communications (such as software, AI, or internal tooling).
• Experience with communications governance and process improvement.