Business Coaching Coordinator

MWI Animal Health; California, Northern (MO, KY); Hybrid; USD 62,000 - 98,000; Full time

Benefits offered by this job

Remote work

Competitive benefits

Job summary

AmerisourceBergen recherche un Coordinateur de Coaching Commercial en télétravail (Californie) pour soutenir les pharmaciens clients via un coaching virtuel axé sur les relations. Vous gérerez un portefeuille, renforcerez l’engagement et aiderez à atteindre des objectifs opérationnels.

Le candidat idéal est axé client, autonome et organisé, avec expérience en Salesforce et Excel, et capable d’analyser des informations financières et des performances commerciales.

Qualifications

• Expérience en relation client et succès client.
• Capacité à coacher et influencer les partenaires.
• Bonnes compétences organisationnelles et travail à distance.

Responsibilities

• Construire et entretenir des relations proactives avec les clients pharmacie.
• Planifier et mener des réunions virtuelles avec les propriétaires.
• Préparer les réunions via rapports et Salesforce, suivre les actions.
• Gérer le suivi post-réunion et mettre à jour les comptes.
• Aider les propriétaires à fixer des objectifs et suivre les progrès.
• Collecter les retours et analyser les informations financières avec Excel.
• Identifier les opportunités pour améliorer l'engagement et la performance.

Skills

RelationShip management

Customer success

Coaching

Account support

Active listening

Communication

Salesforce

Excel

Remote work

Business analytics

Pharmacy ops

Tools

Salesforce

Excel

Job description

## Business Coaching CoordinatorPostuler: Remote, California: Temps Plein: Publié aujourd'hui: Date de fin : 7 octobre 2026 (Il reste 7 jours pour postuler): R2616113Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!# Ce que vous ferez **About the Role** We are seeking a Business Coaching Coordinator to support pharmacy customers through proactive, relationship-driven virtual coaching. This role partners directly with pharmacy owners to strengthen engagement, review business performance, identify opportunities, and help customers work toward meaningful business goals.This is a fully remote position with minimal travel, offering the opportunity to manage a portfolio of pharmacy accounts and serve as a trusted business partner. The role is best suited for someone who is customer-focused, self-motivated, organized, and comfortable using data, financial information, and relationship-building skills to drive results. **Key Responsibilities** * Build and maintain proactive relationships with assigned pharmacy customers* Schedule and lead virtual meetings with pharmacy owners on a regular cadence* Prepare for customer meetings by reviewing reports, account activity, and Salesforce notes* Conduct post-meeting follow-up, including recaps and next steps* Document customer interactions and account updates in Salesforce* Support pharmacy owners with business coaching, goal setting, and progress tracking* Gather customer feedback on the business coaching program* Collect and review financial information, including balance sheets and profit and loss statements* Use Excel-based tools to support benchmarking and deeper business analysis* Help identify opportunities to improve customer engagement and business performance* Manage a large portfolio of accounts while maintaining strong organization and follow-through**Skills and Experience** * Experience in a customer-facing role focused on relationship management, customer success, coaching, or account support* Strong active listening and communication skills* Ability to influence, coach, and build trust with customers or business partners* Strong organizational skills and the ability to work independently in a remote environment* Experience using tools such as Salesforce, Excel, and phone-based communication systems* Comfortable discussing business performance, goals, and operational challenges with customers* Pharmacy, healthcare, or pharmacy operations experience is preferred but not required* Customer service, business support, or leadership experience in a relevant environment will also be considered* Self-driven, disciplined, and able to manage follow-up across multiple accounts**Ce qu’AmerisourceBergen offre** Nous offrons une rémunération globale concurrentielle. Notre engagement envers nos associés comprend l’offre de programmes d’avantages sociaux complets, diversifiés et conçus pour répondre aux divers besoins de l’ensemble de nos associés. Grâce à notre présence mondiale et nos diverses unités commerciales, nous avons une approche équilibrée des avantages que nous offrons. De nombreux avantages sociaux sont payés par l’entreprise, tandis que d’autres sont offerts par les cotisations des associés. Les offres d’avantages sociaux spécifiques peuvent varier selon l’emplacement, le poste ou l’unité d’affaires.Temps Plein# ****Salary Range\\*****$62,400 - 97,900\\*This Salary Range reflects a National Average for this job. The actual range may vary based on your locale. Ranges in Colorado/California/Washington/New York/Hawaii/Vermont/Minnesota/Massachusetts/Illinois State-specific locations may be up to 10% lower than the minimum salary range, and 12% higher than the maximum salary range.