Business Change Director - Strategic Account Management & Growth

Elevance Health; Indianapolis (IN); Hybrid; USD 130,000 - 180,000; Full time

Job summary

Elevance Health, Inc. seeks a Business Change Director to lead strategic account management and growth initiatives. The role operates in a hybrid office model with in-office collaboration three days a week and flexible arrangements within commuting distance.

You will drive business unit programs, client reporting, and performance monitoring aligned with corporate strategy. Key responsibilities include guiding cross-functional teams, identifying change impacts, developing reporting frameworks,

Qualifications

• Requires BA/BS in a related field and minimum of 10 years managing mid to large-scale change/project initiatives.

Responsibilities

• Identify and implement varied projects, programs and plans that support business unit and enterprise goals.
• Provide process, project, and change management coaching/consulting support to initiatives.
• Lead project prioritization, scheduling and tracking of key deliverables.

Skills

Change management

Project management

Cross-functional collaboration

Data analytics

Education

Bachelor's degree

Job description

Business Change Director - Strategic Account Management & Growth

Location: This role requires associates to be in-office 3 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. Alternate locations may be considered if candidates reside within a commuting distance from an office.

Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law.

The Business Change Director is responsible for working with management to identify and implement varied projects, programs and plans that support achievement of business unit and enterprise goals, including client reporting, performance monitoring, and business improvement initiatives.

How you will make an impact:

• May specialize in one area of organization effectiveness (planning, project portfolio, or culture/change) or be assigned to directly support a business unit and ensures activities are aligned with corporate strategy.
• Identifies potential issues, project change, and scope data.
• Leads efforts to identify best practices.
• Identifies impacted parties, business partners, and resources required.
• Develops and designs processes, reporting frameworks, and systems that support business and client needs.
• Designs methods for integrating functions and processes.
• Conducts cost/benefit analyses.
• Builds support for business change throughout the business unit.
• Provides process, project, and change management methodology coaching/consulting support to both local and enterprise wide initiatives.
• Leads project prioritization, scheduling, and tracking of key deliverables and follow-up activities for the business unit.
• Provides expertise to the business areas in culture/change management activities.
• Provides expertise in process planning and portfolio management activities.
• Supports execution of the operating plan, including client reporting, performance monitoring, and coordination of recommended initiatives.

Minimum Requirements:

• Requires a BA/BS in a related field and minimum of 10 years managing mid to large-scale change/project initiatives; or any combination of education and experience which would provide an equivalent background.

Preferred Skills, Capabilities, and Experiences:

• Experience supporting commercial health insurance, employer groups, national accounts, or client-facing business initiatives preferred.
• Demonstrated project management experience managing mid- to large-scale business projects, programs, and initiatives, including coordinating cross-functional teams, managing timelines, and ensuring timely completion of deliverables preferred.
• Experience developing and managing standardized client reporting packages, presentations, and employer-facing materials preferred.
• Ability to collaborate with data and analytics teams to identify performance trends, develop actionable recommendations, and support business improvement initiatives preferred.