Business Banking Relationship Manager I

Citizens Bank; North Haven (CT); On-site; USD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a motivated Relationship Manager to enhance client relationships and drive business growth. This role focuses on developing consultative relationships with small business clients, providing tailored solutions, and collaborating with a top-tier banking team. With a strong emphasis on sales and credit skills, you will have the opportunity to make a significant impact while enjoying an uncapped incentive structure. If you're a self-starter with a passion for client success and community engagement, this position offers a rewarding career path in a dynamic environment.

Qualifications

• 2+ years in a Business Banking Relationship Manager role preferred.
• Motivated self-starter with demonstrated leadership ability.

Responsibilities

• Develop consultative relationships with small business clients.
• Manage a portfolio of existing customers and drive new relationships.

Skills

Business to Business sales

Portfolio/account management

Sales and credit skills

Excellent communication skills

Interpersonal skills

Education

Bachelor's degree

Job description

Description

At Citizens, tailored advice, personalized experiences, and innovative ideas, products, and solutions, are central to helping clients navigate changing circumstances. In this role, you’ll deepen relationships with your clients by collaborating with peers across banking, lending and investing, helping them with short- and long-term financial goals.

Citizens is seeking a motivated, highly successful, provenRelationship Managerwith experience in moderately to less complex portfolios, and a strong grasp of sales and credit skills. This senior level performer will have an immediate impact. We reward you with an uncapped incentive opportunity and the ability to grow your career with a world class organization.

Primary responsibilities include

• Develop consultative relationships with small business clients in your target market with annual revenues ranging from five hundred thousand to five million dollars.
• Understand the client needs, provide value added solutions, manage a portfolio of existing customers and drive new commercial customer relationships.
• Partner effectively with an award-winning business banking team offering a wide array of product solutions that will enable you to enhance the customer experience, increase loyalty and improve the profitability of customer and the Bank
• Complete Business Banking University and Drive Sales training in your initial four-week orientation and a commercial credit training program to insure you’re prepared to identify, assess and mitigate lending risk.
• Maintain strong market knowledge and develop, retain and expand relationships with Centers of Influence i.e. CPA’s and Attorneys.
• Actively engage in significant community activity to expand potential customer base.

Qualifications, Education, Certifications and/or Other Professional Credentials

• Bachelor’s degree or equivalent combination of education and experience, required.
• 2+ years in a Business Banking Relationship Manager role or related business lending experience preferred.
• Business to Business sales experience required.
• Motivated self-starter with demonstrated leadership ability and potential.
• Successfully operate in a “team” atmosphere building upon and leveraging strong internal and external network.
• Ability to succeed in a fast paced, demanding sales culture with measured routines and goals aimed at new loan and deposit generation, cross sales, customer service and satisfaction
• Proficiency with portfolio/account management preferred.
• Ability to understand core business products and services. Consistent record of sales and outside calling skills.
• Excellent communication (written & verbal) and interpersonal skills.
• Ability to develop strong customer and colleague relationships.

Hours and Work Schedule

• Hours per Week: 40
• Work Schedule: Monday thru Friday

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Equal Employment Opportunity

Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.