Business Banking - Executive Administrative Assistant

JPMorgan Chase; Scottsdale (AZ); On-site; USD 65,000 - 90,000; Full time

Job summary

JPMorgan Chase in Scottsdale seeks an experienced Executive Assistant to support a senior team in Business Banking. The role requires meticulous calendar management, professional communication, and seamless coordination of meetings and travel.

You will handle onboarding/offboarding, prepare executive emails, and maintain essential documents while liaising with internal clients across the organization. Five days in the office are required, with no hybrid option.

Qualifications

• At least five years of administrative experience.
• Advanced ability to organize and prioritize tasks.
• Discretion and good judgment in confidential situations with senior leaders.
• Strong written and verbal communication skills.
• Proficiency in Microsoft Office and professional emails.
• Excellent telephone etiquette and calendar management.

Responsibilities

• Maintain complex calendars.
• Screen calls and triage priorities.
• Coordinate internal and external meetings.
• Arrange domestic travel.
• Organize events including catering and transport.
• Process invoices and T&E claims per policy.
• Assist with onboarding and offboarding.
• Produce professional emails for executives.
• Maintain department documents and org charts.
• Handle routine tasks and flag delays in advance.
• Support editing of spreadsheets and presentations for client meetings.

Skills

Calendar management

Discretion

Interpersonal communication

Communication skills

MS Office

Phone etiquette

Senior mgmt support

Education

College degree (preferred)

Tools

Microsoft Office

Job description

Become an integral part of the Business Banking team where you will have the opportunity to work in a fast-paced organization and each day will be unique! This role provides a platform for professional growth and skill enhancement. Be part of a team that is results-oriented, with a focus on attention to detail and quality.

As an Executive Assistant in Business Banking, you will need to work well in a team environment, be able to represent the manager/group with professional courtesy and acumen, and deliver flawless work output. Your daily routine also includes interaction with various executive level internal clients across the lines of businesses. You will need to adapt procedures, processes and techniques to complete assignments in line with the department's activities and goals.

Job responsibilities

• Maintain complex and detailed calendars
• Screen incoming calls and determine the level of priority, while using caution in dispensing information
• Manage the coordination and logistics of both internal and external meetings
• Arrange and coordinate complicated domestic and international travel
• Organize all aspects of internal and external events, including catering and transportation
• Process invoices and T&E expense claims for team members, ensuring all policies are followed and items are processed within provided guidelines
• Assist with staff on-boarding and off-boarding, which includes requesting equipment setup and system access
• Produce high quality emails and messages to individuals at all levels of the organization
• Maintain department documents, including current organizational charts and Executive Bio's
• Handle regular activities without prompting, and advise in advance with issues or delays
• Assist in editing spreadsheets and presentations, including printing and binding, for client meetings

Required qualifications, capabilities, and skills

• At least five years of administrative experience
• Advanced ability to organize
• Discretion and good judgment in confidential situations, and proven experience interacting with senior management
• Strong interpersonal, written, and oral communication skills
• Strong proficiency in Microsoft Office
• Excellent telephone etiquette and ability to manage competing priorities i.e. calendar management

Preferred qualifications, capabilities, and skills

• Experience supporting at the Managing Director level (or equivalent) or above
• College degree is a plus

Note: This role requires five days in the office (Mon-Fri) and will not support Hybrid options.