Business Banking Associate — Client Services & Transactions

Sovereign Bank; Mangum (OK); On-site; USD 18,000 - 22,000; Full time

Job summary

Sovereign Bank in Mangum, OK is hiring a Business Banking Associate to handle daily banking tasks, assist customers, and maintain security in cash handling. This full-time role emphasizes accuracy, attentive service, and cross-selling opportunities to support branch goals.

The associate will perform transactions, balance drawers, and participate in opening/closing procedures while staying informed about bank products and regulatory requirements.

Qualifications

• Bachelor's degree in Business Administration or related field preferred.
• High school diploma or equivalent.
• Previous customer service experience preferred.

Responsibilities

• Process monetary transactions for retail and commercial customers.
• Balance cash drawer and maintain accurate cash position.
• Greet customers and provide quality service; cross-sell related products.
• Answer product and service questions and resolve inquiries.
• Follow bank policies and procedures and ensure accuracy.

Skills

Customer service

Multi-tasking

Interpersonal skills

Confidentiality

Cash handling

Attention to detail

Education

Bachelor's degree in Business Administration

High school diploma or equivalent

Tools

Cash counting machines

Copy machine

Telephone systems

Job description

Sovereign Bank in Mangum, OK is hiring a Business Banking Associate to handle daily banking tasks, assist customers, and maintain security in cash handling. This full-time role emphasizes accuracy, attentive service, and cross-selling opportunities to support branch goals.

The associate will perform transactions, balance drawers, and participate in opening/closing procedures while staying informed about bank products and regulatory requirements.