Business Banking Associate: Customer & Transactions

Openbank Deutschland AG; Granite (OK); On-site; USD 18,000 - 22,000; Full time

Job summary

Sovereign Bank in Granite, OK is seeking a motivated Business Banking Associate to handle daily transactions and deliver friendly, accurate customer service in a fast-paced branch. You will process monetary transactions, balance cash drawers, respond to inquiries, cross-sell related products, and stay informed about bank services while maintaining confidentiality and security.

You will also follow opening/closing procedures, report suspicious activity, and participate in training to comply with

Qualifications

• Bachelor's degree in Business Administration, Management, or related field is preferred.
• High school diploma or equivalent.
• Previous experience in customer service position.

Responsibilities

• Process monetary transactions for customers accurately.
• Provide courteous service and cross-sell related products.
• Balance cash drawer and conduct cash handling procedures.
• Maintain knowledge of bank products and services.
• Assist customers with inquiries and resolve issues promptly.
• Follow bank policies and comply with security procedures.

Skills

Confidentiality

Multi-tasking

Computer skills

Interpersonal skills

Professional appearance

Education

Bachelor's degree in Business Administration, Management, or related field

High school diploma or equivalent

Job description

Sovereign Bank in Granite, OK is seeking a motivated Business Banking Associate to handle daily transactions and deliver friendly, accurate customer service in a fast-paced branch. You will process monetary transactions, balance cash drawers, respond to inquiries, cross-sell related products, and stay informed about bank services while maintaining confidentiality and security.

You will also follow opening/closing procedures, report suspicious activity, and participate in training to comply with