Business Assistant II

Davis Dental; Louisville (KY); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Competitive pay

Health insurance

Dental insurance

Vision insurance

PTO and holidays

401(k)

Training and development

Job summary

Davis Dental in Louisville, KY is seeking an outgoing Treatment Coordinator to guide patients through their treatment journey, explain options, and coordinate care.

The role involves answering insurance and financing questions, scheduling, and collaborating with the clinical team to deliver an exceptional patient experience.

Qualifications

• Dental office experience preferred.
• Treatment coordination or dental front office experience is a plus.
• Excellent communication and customer service skills.
• Comfortable discussing treatment costs and financial options.
• Organized, dependable, and goal-oriented.

Responsibilities

• Review treatment plans, fees, insurance benefits, and payment options with patients
• Build relationships and help patients feel confident moving forward with treatment
• Schedule treatment and follow up on unscheduled cases
• Verify insurance benefits and provide financial estimates
• Collect payments and maintain accurate patient information
• Work closely with doctors and the clinical team to provide an excellent patient experience

Skills

Communication skills

Customer service

Organization

Job description

We’re looking for an outgoing, organized, and goal-driven Treatment Coordinator to join our dental team in Louisville, KY!

In this role, you’ll be an important part of the patient journey—helping patients understand their recommended treatment, answering financial and insurance questions, and making it easier for them to move forward with the care they need.

What You’ll Do

• Review treatment plans, fees, insurance benefits, and payment options with patients
• Build relationships and help patients feel confident moving forward with treatment
• Schedule treatment and follow up on unscheduled cases
• Verify insurance benefits and provide financial estimates
• Collect payments and maintain accurate patient information
• Work closely with doctors and the clinical team to provide an excellent patient experience

What We’re Looking For

• Dental office experience preferred
• Treatment coordination or dental front office experience is a plus
• Excellent communication and customer service skills
• Comfortable discussing treatment costs and financial options
• Organized, dependable, and goal-oriented

What We Offer

• Competitive pay
• Health, dental, and vision insurance
• PTO and paid holidays
• 401(k)
• Ongoing training and professional development
• Opportunity to expand your skills in treatment coordination, insurance, patient communication, scheduling, and dental practice operations

If you’re looking for a role where you can build your dental career, develop your skills, and make a meaningful impact on patients, we’d love to connect with you!