Business Assistant, Administrative Operations

Purdue University; West Lafayette (IN); On-site; USD 37,000 - 39,000; Full time

Job summary

Purdue University in West Lafayette is seeking a Payroll Business Assistant to serve as the unit key contact for payroll guidelines and procedures within Administrative Operations.

You will manage monthly/bi-weekly payroll tasks, support onboarding, and assist faculty, staff and students with payroll inquiries, acting as a liaison to central offices and training staff on payroll processes.

Qualifications

• High School Diploma or GED required.
• Three years of payroll experience desired.
• Experience delivering strong customer service.

Responsibilities

• Oversee monthly/bi-weekly payroll tasks for the operations center.
• Assist in onboarding by preparing/submitting documents for new employees.
• Serve as primary payroll contact for faculty, staff and students.
• Act as liaison between customers and central offices.
• Train and assist staff on payroll processes and resolve issues.
• Use the TDX ticketing system to manage workflow.

Skills

Problem solving

Initiative

Organization & time mgmt

Interpersonal relations

Adaptability

Policy interpretation

PC software

Customer service

Learning orientation

Communication skills

Education

High School Diploma/GED

Tools

SAP

SuccessFactors

Job description

Business Assistant, Administrative Operations

Location: West Lafayette

Job Summary

The Payroll Business Assistant will be responsible for and serve as unit key point of contact on all payroll related guidelines, policies, and procedures for Administrative Operations.

Responsibilities

• Responsible for the operations center’s monthly/bi-weekly payroll tasks.
• Prepare and submit appropriate documents to assist in the onboarding process for new employees.
• Serve as a point of contact for all payroll and other related questions while assisting departmental faculty, staff, and students with payroll needs.
• Act as a liaison between customers and central offices.
• Serve as a departmental resource person to train and assist staff with payroll processes and to resolve situational problems.
• Utilize the TDX ticketing system to manage workflow.

What We’re Looking For

Required

Education and Experience

• High School Diploma/GED.
• Three years of related payroll experience.
• Experience providing a high level of customer service.

Skills Needed

• Ability to identify problems, analyze information and implement solutions.
• Capable of taking initiative, assuming responsibility, maintain quality standards and handling confidential information with discretion.
• Strong organizational and time management skills with emphasis on accuracy and attention to detail.
• Ability to influence and build work relationships among a diverse workforce at all levels.
• Must be extremely flexible and adaptable to constantly varying work environments and with limited daily supervision.
• Ability to analyze, interpret and implement policies and procedures.
• Proficient with personal computer and related software (Microsoft Excel, Outlook, database, internet, etc.).
• Ability to handle interruptions while meeting deadlines with accurate results and providing exceptional customer service.
• Must possess a learning orientation to changing technology.
• Demonstrated oral and written communication skills.

What is Helpful

• Experience with SAP and Success Factors
• Two years of University business office experience.
• University Payroll/Human Resources experience.

Additional Information

• Purdue will not sponsor employment authorization for this position
• A background check will be required for employment in this position
• FLSA: Non-Exempt (Eligible For Overtime)
• Retirement Eligibility: Non-exempt Defined Contribution Plan

Career Stream

Administrative and Operational Support 2

Pay Band S040

Job Code #20002334

The anticipated annual rate for this position is $18.25/hour.

Equal Opportunity Employer

Purdue University is an EO/EA University.

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