Business Assistant

P1 Dental Partners; Muncie (IN); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Quarterly bonus

Health insurance

Vision insurance

Life insurance

Dental discount

Paid holidays & PTO

FSA

HSA

Scrub allowance

CE allowance

Licensure reimbursement

Job summary

Wilhoite Family Dental is seeking a Business Assistant to support daily operations, greet patients, manage appointments, and assist with financial questions. The role emphasizes patient education, accurate record-keeping, and collaboration within a growing practice.

This full-time position offers benefits such as insurance, paid holidays, and a continuing education allowance, with a schedule M–F and some flexibility for patient care objectives.

Qualifications

• Dent al / Medical Admin Experience (1+ years).
• Well versed in dental procedures, treatment plan presentation and patient education.
• Dental Insurance Experience.
• Knowledge of the CDT Codes.
• Orthotrac software experience preferred.

Responsibilities

• Greet visitors and patients, ensuring efficient notification to staff and adeptly handle phone communications.
• Oversee appointment scheduling and calendar management to achieve practice's care objectives and financial targets.
• Address patient financial concerns, maintain accurate financial records, and hold at least a High School Diploma or Equivalent.

Skills

Patient communication

Phone handling

Scheduling expertise

Financial counseling

Education

High School Diploma

Tools

Orthotrac software

Job description

Join Our Team and Brighten Lives One Smile at a Time

At Wilhoite Family Dental we take pride in creating reasons to smile every day by delivering exceptional dental care to our patients. Due to the growth and expansion of our practice, we are excited to add a dedicated Business Assistant to join our passionate and patient-focused team. In this role, you will play a vital part in ensuring smooth daily operations, providing excellent customer service, and supporting our commitment to delivering quality care. If you thrive in a collaborative environment and are eager to grow with a dynamic practice, we’d love to hear from you!

Your Schedule Will Be: M-9-5, T-8-5, W 8-5, TH-8-5, F off

Benefits & Perks for FT Employees 30+ hrs or more:

• Quarterly Bonus Potential – up to $700
• Health, Vision, and Life Insurance
• Competitive Dental Services Employee Discount
• 9 Paid Holidays & PTO
• Flexible Spending Account
• Health Savings Account
• Scrub Allowance
• Continuing Education Allowance
• Licensure/Certification Reimbursement

Qualifications:

• Dental / Medical Admin Experience (1+ years)
• Well versed in dental procedures, treatment plan presentation and patient education
• Dental Insurance Experience
• Knowledge of the CDT Codes
• Orthotrac software e xperience preferred

As a Business Assistant, you will:

• Welcome visitors and patients, ensuring efficient notification to staff and adeptly handle phone communications.
• Oversee appointment scheduling and calendar management to achieve practice's care objectives and financial targets.
• Address patient financial concerns, maintain accurate financial records, and hold at least a High School Diploma or Equivalent.

Be Part of Something Bigger: By joining Wilhoite Family Dental and P1 Dental, you're not only stepping into a fulfilling role but also becoming part of a community dedicated to shaping the future of dentistry.