Business Assistant

Singing River Dentistry; Madison (AL); Hybrid; USD 28,000 - 36,000; Full time

Job summary

Singing River Dentistry is seeking a business assistant to support front desk operations and general office functions. Responsibilities include greeting patients, scheduling, insurance verification, and coordinating with staff to ensure smooth patient flow.

The role emphasizes strong communication, organization, and a friendly, professional demeanor to provide high-quality service to patients.

Qualifications

• Strong communication and professional demeanor.
• Multitasking and organizational skills.
• Friendly, patient-focused attitude.

Responsibilities

• Answer the phone as the first point of contact.
• Direct phone calls to the appropriate coordinators when needed.
• Schedule appointments as needed.
• Check out all patients.
• Assist in insurance verification.
• Assist with insurance follow up.
• Monitor schedule for changes.

Skills

Effective communication

Professionalism

Multitasking

Organizational abilities

Friendliness

Job description

Description

Role Description:

A business assistant is responsible for supporting various office functions, performing clerical duties to ensure efficient and smooth business operations, and providing high-quality services for patients. Business assistants handle patient scheduling, insurance verification and present treatment plan estimates. They welcome patients into the office, verify their appointments, and answer any questions or concerns that patients may have.

Primary Job responsibilities:

• Be the first to answer phone
• Direct phone calls to necessary coordinators if necessary
• Schedule appointments as needed
• Check out all patients
• Assist in insurance verification
• Assist with insurance follow up
• Monitor schedule for changes

*Current resume must be uploaded to be considered for the position.

Requirements

Skill and Attributes:

• Effective communication
• Professionalism
• Multitasking capabilities
• Organizational abilities
• Friendliness and likability

Education and Qualifications:

Dental experience preferred but not required