Business Application Manager

Elma Electronic Inc.; Lawrenceville (GA); On-site; USD 120,000 - 160,000; Full time

Job summary

Elma Electronic Inc. in Lawrenceville, GA is seeking a Business Application Manager to serve as the U.S. functional lead for Microsoft Dynamics 365 F&SCM and related business apps.

You will partner with stakeholders, IT, and external partners to drive process improvements and system adoption across U.S. operations. This role focuses on leading business process optimization, upgrades, data governance, security roles, and reporting.

Qualifications

• Bachelor's degree in CS, Business Admin, or related field.
• 7+ years of experience with Microsoft ERP products.
• 5+ years of experience in the manufacturing industry.
• Experience as a D365 F&SCM Application Manager/Administrator/Architect.
• Knowledge of Dynamics 365 CE, Azure Service Bus, Power Platform and Azure DevOps is a plus.

Responsibilities

• Serve as the U.S. functional lead and SME for Microsoft Dynamics 365 F&SCM.
• Lead business process improvement, system optimization, and application support.
• Analyze business processes and translate requirements into effective system solutions.
• Partner with Analysts, stakeholders, consultants, and developers.
• Support D365 upgrades, data management, security roles, and reporting.
• Lead change management, user training, documentation, and system adoption.
• Coordinate application support and external third-level support activities.
• Drive continuous improvement and manage DevOps spaces and change boards.

Skills

Business process analysis

Requirements gathering

Process mapping

Stakeholder management

Analytical thinking

Communication

ERP systems

Education

Bachelor's degree in Computer Science or Business Administration

Master's degree in Computer Engineering or equivalent

Tools

Dynamics 365 F&SCM

Azure DevOps

Power Platform

Power BI

Azure Service Bus

Job description

We are looking for a Business Application Manager to join our team in Lawrenceville, GA. This role serves as the functional lead and subject matter expert for Microsoft Dynamics 365 Finance & Supply Chain Management (F&SCM) and related business applications supporting our U.S. operations.

You Will partner with business stakeholders, IT teams, global application resources, and external partners to improve business processes, optimize system functionality, and drive system adoption and continuous improvement. This is a functional leadership role and does not have direct reports.

What You Will Do

• Serve as the U.S. functional lead and SME for Microsoft Dynamics 365 F&SCM.
• Lead business process improvement, system optimization, and application support.
• Analyze business processes and translate requirements into effective system solutions.
• Partner with Business Application Analysts, stakeholders, consultants, and developers.
• Support D365 upgrades, integrations, data management, security roles, and reporting.
• Lead change management, user training, documentation, and system adoption.
• Coordinate application support and external third-level support activities.
• Drive continuous improvement and change boards and manage related DevOps spaces.

What We Are Looking For

• Bachelor’s degree in Computer Science, Business Administration, or a related field; master’s degree in Computer Engineering or equivalent experience.
• 7+ years of experience with Microsoft ERP products, including Dynamics AX and/or Dynamics 365 F&SCM.
• 5+ years of experience within the manufacturing industry.
• Experience as a D365 F&SCM Application Manager, Administrator, Consultant, or Architect.
• Strong experience with business process analysis, requirements gathering, and process mapping.
• Knowledge of manufacturing, warehousing, and quality-control processes is a plus.
• Knowledge of Dynamics 365 CE (CRM), Azure Service Bus, Power Platform (Power BI, Power Apps, Power Automate), and Azure DevOps is a plus.
• Strong analytical, problem-solving, communication, and stakeholder-management skills.

If you're an experienced Dynamics 365 professional who understands manufacturing and enjoys connecting business needs with technology, we would love to hear from you.

Elma Electronic is an Equal Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other characteristic protected by applicable federal, state, or local law.