Business IT Applications Manager

Dynamics Door; Boston (MA); On-site; USD 140,000 - 160,000; Full time

Job summary

An established industry player is seeking a Business IT Applications Manager to lead the implementation and optimization of Microsoft Dynamics 365 platforms. This pivotal role ensures alignment between business strategy and technical execution, driving system enhancements and managing vendor relationships. The ideal candidate will have extensive experience in IT applications management, particularly within chemical manufacturing, and a strong grasp of regulatory compliance. Join a forward-thinking company where your expertise will significantly impact business operations and drive continuous improvement.

Qualifications

• 10+ years of experience in IT applications management, especially with D365.
• Strong knowledge of chemical manufacturing processes and supply chain operations.

Responsibilities

• Own the full lifecycle management of D365 applications, ensuring optimization.
• Lead a cross-functional team to deliver system enhancements and upgrades.

Skills

IT Applications Management

Microsoft Dynamics 365

Leadership

Stakeholder Engagement

Data Governance

Regulatory Compliance

Education

Bachelor’s degree in Computer Science

Bachelor’s degree in Information Systems

Bachelor’s degree in Business

Tools

Microsoft Dynamics 365 Finance

Microsoft Dynamics 365 Supply Chain Management

Microsoft Dynamics 365 Customer Engagement

Power Platform

Azure Services

Job description

This range is provided by Dynamics Door. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$140,000.00/yr - $160,000.00/yr

Position Summary

We are seeking a highly skilled Business IT Applications Manager to lead the implementation, optimization, and support of Microsoft Dynamics 365 Finance, Supply Chain Management (SCM), and Customer Engagement (CE) platforms. This role bridges the gap between business strategy and technical execution, ensuring alignment across ERP systems and business operations.

Key Responsibilities

• Own the full lifecycle management of D365 applications (Finance, SCM, CE), including planning, implementation, integration, support, and continuous improvement.
• Lead a cross-functional team of business analysts, developers, and external consultants to deliver system enhancements and upgrades.
• Partner with Finance, Operations, Supply Chain, and Sales leadership to identify system opportunities and process improvements.
• Ensure D365 platforms are optimized for end-user experience, data integrity, compliance, and performance.
• Manage vendor relationships for third-party application support and integrations.
• Establish and enforce best practices for application change control, configuration management, and user documentation.
• Deliver training, documentation, and governance frameworks to support business adoption.
• Drive system scalability and resilience by aligning IT application strategy with broader enterprise architecture.

Qualifications

Required:

• Bachelor’s degree in Computer Science, Information Systems, Business, or a related field.
• 10+ years of experience in IT applications management, with at least 8 years in Microsoft Dynamics 365 F&O.
• Strong knowledge of chemical manufacturing processes, regulatory considerations (e.g., REACH, OSHA, GMP), and supply chain operations.
• Proven experience in delivering cross-functional ERP implementations and enhancements.
• Deep understanding of D365 architecture, integrations (Power Platform, Azure Services, ISVs), and data governance.
• Exceptional leadership, communication, and stakeholder engagement skills.

Preferred:

• Hands-on experience supporting regulatory compliance initiatives (e.g., FDA, GMP, 21 CFR Part 11) within an ERP environment
• Microsoft Dynamics certifications (e.g., MB-310, MB-330, MB-210)
• Familiarity with manufacturing execution systems (MES), LIMS, or warehouse management systems.
• Experience working with global teams or multi-entity structures.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Chemical Manufacturing

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