Business Application Analyst

Elma Electronic Inc.; Lawrenceville (GA); On-site; USD 80,000 - 110,000; Full time

Benefits offered by this job

Career development

Collaborative environment

Exposure to Dynamics 365

Global technology company

Job summary

Elma Electronic is seeking a Business Application Analyst to own day-to-day administration, support, and optimization of Microsoft Dynamics 365 FSCM at our Lawrenceville, GA facility. You will act as a functional expert in a post go-live environment and drive continuous improvement.

This role offers exposure to enterprise-wide ERP/CRM initiatives, collaboration with IT and business stakeholders, and opportunities to influence system adoption and process efficiencies across the organization.

Qualifications

• Bachelor's degree in CS, IS, business or related field.
• 3–5 years supporting ERP or business applications.
• Experience with Dynamics 365 FSCM, AX, or CE.
• Knowledge of business process analysis and mapping.

Responsibilities

• Serve as a functional SME and administrator for Microsoft Dynamics 365.
• Manage daily application support, incidents, and user requests.
• Provide 1st/2nd level support and coordinate 3rd level with partners.
• Manage configuration, security roles, workflows, and governance.
• Collaborate with process owners to optimize operations and adoption.
• Lead requirement workshops for enhancements.
• Coordinate testing and deployments for updates and new features.
• Develop and maintain documentation and training materials.

Skills

Communication skills

Collaboration

Problem-solving

Stakeholder management

Education

Bachelor's degree in Computer Science, Information Systems, Business Administration, or related field

Tools

Microsoft Dynamics 365 FSCM

Microsoft Dynamics AX

Microsoft Dynamics 365 CE

Job description

Elma Electronic is a global leader in embedded computing solutions supporting the aerospace, defense, industrial automation, transportation, and communications industries. As we continue our global digital transformation, we are expanding our Business Applications team and seeking a motivated Business Application Analyst (D365 FSCM) to drive optimization, and support Microsoft Dynamics 365 solutions across our organization.

This is an excellent opportunity for a developing Business Systems Analyst or Dynamics professional looking to grow their career while working on enterprise-wide ERP and CRM initiatives. This is an onsite role in our Lawrenceville, GA facility.

What You Will Do

As a Business Application Analyst, you will work as a functional expert and trusted advisor, owning the day to day administration, support, optimization and continuous improvement of our Microsoft Dynamics 365 platform. The ideal candidate has prior experience as a consultant, functional lead, or application administrator and is comfortable operating in a post go live production environment.

Key responsibilities include:

• Serve as a functional subject matter expert and administrator for Microsoft Dynamics 365.
• Manage daily application support activities, incident resolution, root cause analysis, and user requests.
• Provide first- and second-level functional support and coordinate third-level support activities with partners and vendors.
• Manage application configuration, security roles, workflows, access controls, and system governance.
• Partner with business process owners to optimize operations and maximize system adoption.
• Facilitate business requirement workshops for enhancements.
• Coordinate testing and deployment activities for Microsoft updates, hotfixes, and new functionality.
• Develop and maintain operational documentation, support procedures, and training materials.

What We Are Looking For

• Bachelor's degree in Computer Science, Information Systems, Business Administration, or related field.
• 3-5 years of experience supporting ERP or business applications.
• Experience with Microsoft Dynamics AX, Dynamics 365 FSCM, or Dynamics 365 CE.
• Understanding of business process analysis and process mapping methodologies.
• Experience supporting UAT and business application implementations.
• Strong communication, collaboration, and problem-solving skills.
• Ability to work effectively with both technical and non-technical stakeholders.

Preferred Qualifications

• Experience working with Azure DevOps, Azure Service Bus, Power Platform, and Dual Write integration.
• Required module experience in Microsoft Dynamics 365: Procurement & Sourcing, Inventory Management, Advanced Warehouse Management, Production Control & Master Planning.
• Previous experience with a Microsoft Dynamics partner, consulting organization or system administrator
• Microsoft Dynamics certifications.

Why Elma?

• Join a growing global technology company.
• Exposure to Dynamics 365 and modern business systems.
• Career development opportunities within IT and business systems.
• Collaborative, team-oriented environment where your ideas matter.

Elma Electronic is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive workplace where all employees are treated with dignity and respect. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, genetic information, or any other status protected by applicable federal, state, or local laws.

In compliance with U.S. export control regulations, applicants must be eligible to access export-controlled information. Employment may be contingent upon verification of U.S. person status or other authorization as required by applicable law.