Business Application Consulting - Program Risk & Quality Manager

PwC; Philadelphia (Philadelphia County); On-site; USD 120,000 - 160,000; Full time

Job summary

PwC is seeking a Program Risk & Quality Manager to lead risk and quality activities across business application consulting workstreams. You will guide planning, budgeting, execution, and completion of client projects while coaching teams on risk controls and quality standards.

You will validate alignment between design and implementation, review project documentation, and communicate issues and corrective actions to stakeholders.

Qualifications

• Bachelor's degree required.
• Minimum 5 years of experience in program risk and quality management.

Responsibilities

• Lead program risk and quality workstreams across business application consulting engagements.
• Guide planning, budgeting, execution, and completion of client projects with attention to scope and timelines.
• Coach team members on risk controls, quality review methods, and deliverables.
• Validate alignment between solution design, implementation activities, and client needs.
• Review project documents, issue logs, and status reports to identify gaps and risks.
• Develop client relationships and communicate program risks and corrective actions to stakeholders.
• Apply technology consulting methods to improve project delivery and control monitoring.

Skills

Risk management

Quality assurance

Team leadership

Stakeholder communication

Project planning

Education

Bachelor's degree

Job description

The Opportunity

As a Program Risk & Quality Manager you will lead risk and quality activities across business application consulting workstreams, helping clients optimize operational efficiency through careful analysis, software implementation support, training, and ongoing guidance. As a Manager you will motivate and develop teams, coach team members, and manage performance while taking ownership of project planning, budgeting, execution, and completion across multiple priorities within our Technology Consulting practice. In this role at PwC, you will oversee deliverables, identify opportunities to improve processes, and validate that work aligns with professional and technical standards while supporting client needs and business application delivery.

Responsibilities

• Leading program risk and quality workstreams across business application consulting engagements
• Guiding planning, budgeting, execution, and completion of client projects with attention to scope, timelines, and deliverables
• Coaching team members on risk controls, quality review methods, and application consulting deliverables
• Validating alignment between solution design, implementation activities, and client operational needs
• Reviewing project documentation, issue logs, and status reporting to identify gaps, dependencies, and emerging risks
• Leveraging business application knowledge to support transformation, integration, and implementation activities
• Developing client relationships and communicating program risks, quality concerns, and corrective actions to stakeholders
• Applying technology consulting methods to improve project delivery, documentation, and control monitoring

What You Must Have

• At least a Bachelor's degree
• At least 5 years of experience

What Sets You Apart

• Preference for a Master's or Masters of Business Administration degree
• Managing program risk, quality, and control workstreams
• Leading business application consulting projects across client teams
• Coaching teams on performance, timelines, and deliverables
• Applying technology integration knowledge to business transformation efforts
• Navigating complex stakeholder issues and difficult conversations