Business Application Consulting - Program Risk & Quality Manager

PwC; Palo Alto (CA); On-site; USD 140,000 - 210,000; Full time

Job summary

PwC is seeking a Program Risk & Quality Manager in Palo Alto to lead risk and quality activities across business application consulting workstreams, guiding planning, budgeting, and delivery. You will coach teams, manage client relationships, and ensure alignment with professional standards while supporting transformation initiatives.

The role emphasizes stakeholder communication, governance, and applying technology-driven controls to improve project outcomes within PwC's Technology Consulting

Qualifications

• Bachelor's degree required.
• Minimum 5 years of experience.
• Experience in business application consulting or technology consulting preferred.

Responsibilities

• Lead program risk and quality workstreams across business application consulting engagements.
• Guide planning, budgeting, execution, and completion of client projects with attention to scope, timelines, and deliverables.
• Coach team members on risk controls, quality review methods, and deliverables.
• Validate alignment between solution design, implementation activities, and client needs.
• Review project documentation, issue logs, and status reporting to identify gaps and risks.
• Develop client relationships and communicate program risks and corrective actions.

Skills

Risk management

Quality management

Program leadership

Client relationships

Team coaching

Education

Bachelor's degree

MBA preferred

Job description

The Opportunity

As a Program Risk & Quality Manager you will lead risk and quality activities across business application consulting workstreams, helping clients optimize operational efficiency through careful analysis, software implementation support, training, and ongoing guidance. As a Manager you will motivate and develop teams, coach team members, and manage performance while taking ownership of project planning, budgeting, execution, and completion across multiple priorities within our Technology Consulting practice. In this role at PwC, you will oversee deliverables, identify opportunities to improve processes, and validate that work aligns with professional and technical standards while supporting client needs and business application delivery.

Responsibilities

• Leading program risk and quality workstreams across business application consulting engagements
• Guiding planning, budgeting, execution, and completion of client projects with attention to scope, timelines, and deliverables
• Coaching team members on risk controls, quality review methods, and application consulting deliverables
• Validating alignment between solution design, implementation activities, and client operational needs
• Reviewing project documentation, issue logs, and status reporting to identify gaps, dependencies, and emerging risks
• Leveraging business application knowledge to support transformation, integration, and implementation activities
• Developing client relationships and communicating program risks, quality concerns, and corrective actions to stakeholders
• Applying technology consulting methods to improve project delivery, documentation, and control monitoring

What You Must Have

• At least a Bachelor's degree
• At least 5 years of experience

What Sets You Apart

• Preference for a Master's or Masters of Business Administration degree
• Managing program risk, quality, and control workstreams
• Leading business application consulting projects across client teams
• Coaching teams on performance, timelines, and deliverables
• Applying technology integration knowledge to business transformation efforts
• Navigating complex stakeholder issues and difficult conversations