Business Analytics & Requirements Lead

tulanectsi; New Orleans (LA); On-site; USD 70,000 - 100,000; Full time

Job summary

Tulane University in New Orleans, LA is seeking a Business Analyst in AIS, Business Analytics to collaborate with stakeholders, elicit and document requirements, and translate them into actionable specifications for development teams.

The role emphasizes data-driven reporting, dashboards, and process improvements across departments, supporting project delivery and ongoing optimization within Salesforce-based CRM environments.

Qualifications

• Proficiency in requirement gathering techniques, process modeling, and documentation.
• Experience translating business needs into formal requirements.
• Ability to multitask between diverse user groups.
• Superior analytical, critical thinking, and problem-solving abilities.
• Experience establishing, documenting, maintaining procedures and processes, and creating functional and technical documentation.

Responsibilities

• Collaborate with business stakeholders to understand their needs, objectives, and challenges.
• Independently elicit, document, and analyze business requirements, complex processes, and workflows.
• Translate business requirements into clear and concise functional specifications for technical teams.
• Serve as a liaison between business stakeholders and technology teams.
• Communicate complex technical findings, recommendations, and project updates to technical and non-technical audiences.
• Collaborate with technology teams to develop strategies and design solutions that meet business needs.
• Propose practical and innovative solutions to address business challenges.
• Ensure that proposed solutions align with the organization's strategic goals and technological capabilities.
• Collaborate with project managers to define project scope, objectives, and deliverables.
• Coordinate project planning, estimation, and resource allocation
• Monitor project progress and identify potential risks or deviations from the plan.
• Identify areas for process optimization and efficiency enhancement.
• Recommend process improvements and assist in their implementation.
• Participate in system testing, user acceptance testing, and validation testing of implemented solutions.
• Create detailed documentation including business requirements, process flows, use cases, and user stories and write comprehensive reports, as needed.
• Maintain accurate and up-to-date project documentation throughout the project lifecycle.

Skills

Requirement gathering

Process modeling

Documentation

Stakeholder communication

Analytical thinking

Project management

Time management

Presentation skills

Education

Bachelor's degree

3 years experience

Certifications considered

Tools

Salesforce

Affiniquest CRM

Job description

Tulane University in New Orleans, LA is seeking a Business Analyst in AIS, Business Analytics to collaborate with stakeholders, elicit and document requirements, and translate them into actionable specifications for development teams.

The role emphasizes data-driven reporting, dashboards, and process improvements across departments, supporting project delivery and ongoing optimization within Salesforce-based CRM environments.