Business Analyst - Retail Energy

Aplaro Ltd; Washington (District of Columbia); On-site; USD 90,000 - 130,000; Full time

Job summary

Capco is seeking a Business Analyst for the Washington DC area to bridge client needs with IT solutions in the Retail Energy sector. You will analyze, design, and support consulting projects, translating business goals into IT applications and effective processes.

The successful candidate will combine analytical rigor with strong communication to deliver high-quality consulting deliverables, facilitate workshops, and collaborate with client stakeholders to drive improvements in CIS, Billing, and

Qualifications

• 4+ years of Business Analyst experience in finance or energy sectors.
• Retail Energy experience such as CIS/Billing, EDI, Customer Care, Sales, and C&I/Mass Market products.
• Experience at a management consulting firm is a plus.
• Strong ability to interview executives and document business requirements.

Responsibilities

• Prepare, facilitate, document and participate in client meetings/workshops.
• Develop procedures, controls, user requirements, and functional specifications.
• Create BRDs into use cases/functional specs for customization.
• Gather requirements, write user stories, and document architectures and rules.
• Model business processes, data flows, and standards.
• Document problems and work to resolve defects while ensuring end-user satisfaction.
• Analyze and propose enhancements to business processes, reports, and applications.
• Conduct customer interviews and produce meeting summaries.
• Perform market/client research and industry analysis of requirements.
• Produce consulting deliverables (proposals, presentations, reports).
• Create reusable intellectual capital and templates for methods and blueprints.

Skills

Business Analysis

Requirements Gathering

Stakeholder Interviewing

Process Mapping

Documentation

Education

Bachelor's degree

Advanced degree preferred

Job description

Business Analyst - Retail Energy - Washington DC

About the team:

Capco is a fully independent, global management and technology consultancy. For nearly 20 years we have combined innovative thinking with deep industry knowledge to deliver business consulting, digital transformation and technology services to Finance and Energy markets. Our collaborative and efficient approach helps clients reduce costs and manage risk and regulatory change while increasing revenues. We are thinkers, innovators, and disruptors. We are small enough to care but large enough to matter

About the Job:

This position involves analysis, design, and consulting support, as well as developing an understanding of our clients’ strategic direction, issues, and project goals. The successful candidate must be able to bridge the gap between user-functionality and system developers and assist in documenting, evaluating, and translating business architectures and needs into IT applications. An understanding of consulting methodologies within the financial services /Energy industry (Strategy work, business case development, process mapping, the lifecycle of project implementation, requirements gathering, competitive assessment) is an essential factor for success in this role.

What You’ll Get to Do:

• Preparing, facilitating, documenting and participating in client meetings/workshops conducting a structured gathering, research, and analysis
• Developing and evaluating procedures, controls, user requirements, and functional specifications to identify gaps between the current state and future state
• Creating business requirement documents (BRD’s) into use cases/functional specifications for customization
• Requirements gathering, functional requirements, user stories, and documentation business/data/application/technology architectures, requirements and business rules
• Business process models/design, logical data models, standards and guidance
• Documenting and explaining problems and works to resolve software defects while ensuring technical compatibility and end-user satisfaction
• Analyzing, developing and proposing enhancements to current business processes, reports and applications in order to optimize system effectiveness
• Conducting customer interviews and producing meeting summaries
• Conducting market/client research and industry analysis of requirements
• Producing high-quality verbal and written consulting deliverables (including proposals, customer presentations, consulting reports) to effectively communicate project findings
• Generating re-usable intellectual capital in the form of consulting methodology and templates, blueprints and business cases
• Basic scripting and project plans

What You’ll Bring with You:

• 4+ years of Business Analyst experience
• Retail Energy experience such as CIS/Billing, EDI, Customer Care, Sales, and C&I/Mass Market products (must have)
• Other related experience such wholesale, settlements, utilities, or trading is a plus
• Experience working for a management consulting firm preferred
• Solid Business Analyst skills, including experience interviewing client executives to gather and document business requirements and process mapping
• Strong presentation skills, extensive experience writing successful project proposals, experience planning and executing related projects
• Ability to demonstrate project management skills and experience
• Bachelor’s degree required; major in MIS, Computer Science, Finance, Economics, Business or Financial Engineering preferred
• An advanced degree is desirable

Why Capco?

Capco is a young and growing firm. We maintain an entrepreneurial spirit and growth mindset and have minimal bureaucracy. We have no internal silos that get in the way of your career opportunities or ability to focus on our clients and make a difference to the business. We offer the opportunity for everyone to learn rapidly, take on tough challenges, and get promoted quickly. We take pride in our creative, collaborative, diverse, and inclusive culture, where everyone can #BYAW. We offer highly competitive benefits, including medical, dental and vision insurance, a 401(k) plan, tuition reimbursement, and a work culture focused on innovation and creation of lasting value for our clients and employees.