Business Analyst: Process Improvement & Stakeholder Liaison

MEMIC; Portland (ME); On-site; USD 65,000 - 85,000; Full time

Job summary

MEMIC in Portland, ME is seeking a Business Analyst to gather and validate requirements, document processes, and act as a liaison between stakeholders and technical teams to deliver measurable value. The role involves leading workshops, guiding junior BAs, and partnering with BI to derive insights.

You will use Azure DevOps, Visio and Excel to document needs and track progress. Ideal candidates have 2–4 years of BA experience, knowledge of insurance processes, and strong communication skills.

Qualifications

• 2-4 years of experience in business analysis or related field.
• Familiarity with workers' compensation or insurance processes preferred.
• Strong problem-solving and data-driven decision-making abilities.
• Excellent written and verbal communication, with stakeholder influence skills.
• Proficiency with BA tools and familiarity with Agile methodologies.
• Ability to work independently and manage competing priorities.
• Experience with Lean or Six Sigma is a plus.

Responsibilities

• Gather, document, and validate business requirements from stakeholders.
• Lead the documentation of current and future state processes and user stories.
• Act as liaison between stakeholders and technical teams and manage expectations.
• Identify inefficiencies and propose solutions to improve workflows and value.
• May act as Lead BA on a Product Team, prioritizing the backlog.
• Collaborate with BI to analyze data and provide actionable insights.
• Use BA tools (Azure DevOps, Visio, Excel) to document requirements and track progress.
• Facilitate workshops and meetings to gather input and build consensus.
• Mentor Associate BAs and support their development.

Skills

Business analysis

Azure DevOps

Visio

Excel

Agile methodologies

Lean

Six Sigma

Tools

Azure DevOps

Visio

Excel

Job description

MEMIC in Portland, ME is seeking a Business Analyst to gather and validate requirements, document processes, and act as a liaison between stakeholders and technical teams to deliver measurable value. The role involves leading workshops, guiding junior BAs, and partnering with BI to derive insights.

You will use Azure DevOps, Visio and Excel to document needs and track progress. Ideal candidates have 2–4 years of BA experience, knowledge of insurance processes, and strong communication skills.