Healthcare Business Analyst – Process Improvement & Analytics

Berkley Technology Services LLC; Dallas (TX); On-site; USD 70,000 - 90,000; Full time

Job summary

Berkley Medical Management Solutions (BMMS) in the Dallas area is seeking a proactive Business Analyst to bridge business and IT teams. You will gather requirements, document processes, and help design solutions that improve efficiency across workers’ compensation services for Berkley’s operating units.

This role requires 2–4 years of business analysis experience, strong MS Office and Visio skills, and the ability to manage multiple projects simultaneously.

Qualifications

• 2-4 years of experience in a business analyst role with increasing level of responsibility over time.
• Workers’ compensation, medical billing, or managed care service industry experience strongly desired.
• Demonstrated ability to successfully manage multiple complex assignments at one time.
• Experience managing requirements within the scope of a project required.
• Experience with writing detailed IT specifications strongly desired.
• Ability to operate computers including working knowledge of major Microsoft Office applications including MS Word; Excel; Power Point; Visio.

Responsibilities

• Determine business analysis work required during planning phases of projects and process improvement efforts.
• Elicit and document business requirements for projects, including core product build, enhancements, and implementations.
• Analyze business requirements for clarity and completeness with business owners; validate scope against business needs.
• Analyze proposed solutions with business owners and impacted areas for clarity and completeness.
• Document high-level business requirements and IT specifications using approved templates to produce BRDs, P&Ps, user stories, and reports.
• Contribute to test design, planning, scenarios, and validation.
• Identify root causes for service management issues and lead resolution with escalations and approvals.
• Assist department in fulfilling goals and duties as assigned.
• Mentor Associate Business Analysts.
• Identify areas for improvement in department processes and raise recommendations to management.

Skills

Business Analysis

Requirements Gathering

Multi-tasking

MS Office

Visio

Education

Bachelor’s Degree

BA Certification

Tools

MS Word

MS Excel

MS PowerPoint

MS Visio

Job description

Berkley Medical Management Solutions (BMMS) in the Dallas area is seeking a proactive Business Analyst to bridge business and IT teams. You will gather requirements, document processes, and help design solutions that improve efficiency across workers’ compensation services for Berkley’s operating units.

This role requires 2–4 years of business analysis experience, strong MS Office and Visio skills, and the ability to manage multiple projects simultaneously.