Business Analyst & Process Improvement Specialist

Remote Jobs; Tewksbury (MA); On-site; USD 70,000 - 110,000; Full time

Job summary

Worldwide TechServices is seeking a motivated Business Analyst to liaise with business area members to identify and document challenges and opportunities. You will gather requirements, assist in testing, and support client solutions to ensure satisfaction.

Strong PM skills are a plus as you drive end-to-end results. Candidates should have 2–4 years in BA roles, a relevant degree, proficiency in Excel and SQL basics, excellent communication, and the ability to deliver accurate, timely

Qualifications

• Bachelor's degree in Information Technology or Business Information Systems (or equivalent experience) preferred.
• 2 to 4 years of experience in a Business Analyst role.

Responsibilities

• Partner with business teams to analyze and document requirements.
• Manage projects with project plans, issue lists, and weekly status reports.
• Assist in testing of software and liaise with clients to address issues.
• Define, test and implement reporting for PM, Field Operations, HR, and Finance using standard tools.
• Identify opportunities to improve processes, tools and reporting.

Skills

Excel proficiency

Oral and written communication

Organizational skills

Presentation skills

Customer service skills

Business analysis

Requirements gathering

Education

Bachelor's degree in Information Technology or Business Information Systems

Tools

MS SQL Server

MS Access

MS Office

Job description

Worldwide TechServices is seeking a motivated Business Analyst to liaise with business area members to identify and document challenges and opportunities. You will gather requirements, assist in testing, and support client solutions to ensure satisfaction.

Strong PM skills are a plus as you drive end-to-end results. Candidates should have 2–4 years in BA roles, a relevant degree, proficiency in Excel and SQL basics, excellent communication, and the ability to deliver accurate, timely